Cole Mccloskey Email & Phone Number

Newport, Kentucky, United States

Newport, Kentucky, United States

• Write and design planograms by leveraging data from internal and external sources, that provide shoppers with a better experience in-store
• Work with team and Kroger Category Management to develop and execute goals that deliver on their sales goals
• Communicate with Kroger on the divisional level to address store specific problems and develop timely customer centered solutions

Cincinnati, OH

• Oversaw event execution of concessions stand managers, which produced high-quality service to fans
• Forecasted event attendance up to 10,250 people, for lean production of food and beverage and cut costs
• Spearheaded training of new managers and employees in best practices

Cincinnati, OH

• Managed up to 30-person groups during Cintas Center events at Xavier University
• Effectively communicated goals and action plans to groups, that resulted in less product waste and better fan experience
• Monitored cash control up to $25K per event, decreasing unaccounted every game

Cincinnati Area, KY

• Evaluated and maintained in-store execution of product promotions, resulting in buyer engagement during promotion
• Installed new product displays, and clarified to associates that ensured future adherence to goals
• Conducted in-store mystery shops, that improved associate engagement with consumers

Cincinnati, Ohio

• Marketed upgraded all-inclusive ticket packages to guests, resulting in an add on purchase to original ticket sale
• Utilized strong communication skills to conduct sales call about special ticket offers
• Addressed customer service issues to over 150 premium ticket holders per game, to enhance their experience

Cincinnati, Ohio, United States

• Analyzed customers’ needs and composed orders based on their specific criteria
• Delivered customized orders and assembled signage for the event in a professional and attractive manner
• Maintained accurate inventory records for client billing, reducing customer dissatisfaction

Mason, Ohio

• Responsible for the merchandising of product and the placement of displays
• Conducted orders and daily inventory reports, reducing out of stocks

Mason, Ohio

• Provided front-end customer service

Bachelor'S Degree, Marketing, Business Analytics

High School Diploma May 2016, Honors English, Ap Psychology, Ap European History

Activities and Societies: Paintball Club