Cole O'Brien Email & Phone Number

As an Implementation Advisor I work with Fortune 500 companies to manage the implementation and execution of brands on an enterprise social media platform.Manage new software implementations from end to end utilizing project management best practices and tools, managing multiple concurrent projects and meet tight deadlinesWork with existing customers who purchase new products, add new groups, or need to configure integrations with Khoros partnersConduct customer system audits and make recommendations for platform optimization through configuration and training support

Austin, Texas Area

- Event Planning- Content Marketing- Lead Generation- Project Managment

Austin, Texas Area

Informatica is the world’s No. 1 provider of data management solutions, in the cloud, on-premise or in a hybrid environment. More than 7,000 organizations around the world turn to Informatica for data solutions that power their businesses.Specialties:Enterprise Data Integration, Data Quality, Cloud Data Integration, Master Data Management, B2B Data Exchange, Application ILM, Complex Event Processing, Data Replication, Data Masking, Data Virtualization, Messaging, Big Data, Identity Resolution, and Data Archiving

Austin, Texas Area

At Spredfast I have the opportunity to align enterprise companies' social media initiatives back to the functionalities of the Spredfast Social Media Solution. The facilitation of these conversations help companies determine if Spredfast is a fit for their social initiatives, while simultaneously generating revenue pipeline for Spredfast sales directors. The Spredfast platform is used to discover content that is relevant to their brand and customers and distribute that content in a variety of different ways across a variety of channels to drive audience engagement including streamlined daily management of social networks like Facebook, Twitter, LinkedIn, YouTube and Pinterest etc. Spredfast then provides reporting capabilities to understand how that content and engagement strategy is performing in relation to overarching goals so teams can move the needle on high level business objectives.

Austin, Texas Area

- Responsibilities include creating and assigning campaigns for inbound/outbound sales teams, manage the cleanliness of lead and prospect database, and prepare materials for events- Achieved a 427% ROI within the first 6 months from daily email marketing campaigns- Generated 15 SalesForce user dashboards a month to monitor the status of active campaigns

Austin, Texas Area

- Managed 5 multiple social media campaigns simultaneously- Made monthly contributions to company blog- Researched for various client briefs, developed analysis and recommendations and, presented insights to client services team- Communicated with clients by providing feedback, answering questions and sending artwork for approval

Arlington Texas

- Responsibilities included managing schedules of service calls and technicians of 17 assigned metropolises - Handled incoming calls from customers in regards to schedules, new service, new products, and follow up service - Consistently upsold an average of 240+ sales per month Manage and solved conflicts/escalations with dissatisfied customers