Cole Perkins Email & Phone Number

Boise, Idaho Area

*Manage Field Applications team*Review ECOs for approval*Design object detection systems using existing radar sensors to meet customer needs/requirements*Review and respond to potential customer’s RFIs and RFQs technical requirements*Act as engineering lead for integration into customer equipment*Provide first line technical application assistance*Conduct.

Boise, Idaho, United States

*Design object detection systems using existing radar sensors to meet customer needs/requirements*Act as liaison between customers and R&D*Review and respond to potential customers’ RFIs and RFQs technical requirements*Act as engineering lead for integration into customer equipment*Provide first line technical application assistance*Conduct product.

Portland, Oregon Area

• Certified to perform installation, preventive maintenance, upgrades, and repairs to over 35 different complex laser and light based medical devices and accessories to Lumenis specifications.
• Responsible for a very large geographical territory of over 75 accounts in four different states serving as company liaison on customer laser operation, maintenance, and administrative matters.
• Work to ensure customer satisfaction and patronage by communicating technical feedback to Regional… Show more
• Work to ensure customer satisfaction and patronage by communicating technical feedback to Regional Manager, Product Support and R&D for continued improvements on lasers and accessories.
• Collaborate with sales team to provide sales leads, technical input in customer sales meetings, and develop service strategies for current and potential new customers.
• Provide training and technical support to CE’s, both domestic and abroad, on Lumenis products and updates, territory management, service tools and software. Show less

Greater Salt Lake City Area

• Performed technical investigations and filed reports on Lumenis products for potential safety related complaints in the field, in compliance with FDA regulations.
• Provided support and training to CE’s on safety complaint related technical testing.
• Repaired, upgraded and refurbished Lumenis products both in house and in the field.

Greater Salt Lake City Area

• Programmed, refurbished and repaired Lumenis products including medical lasers and medical IPL (Intense Pulse Light) systems and their accessories.
• Answered and initiated customer calls for technical support, repair estimates and repair turn around.
• Provided technical support to customers and CE’s
• Built ophthalmic lasers according to manufacturer’s QA (Quality Assurance), QC (Quality Control) testing and FDA’s requirements/specifications.

Associate Of Applied Science, Electronic Systems Technology & Laser Electro-Optics

Technical Certificate, Electronics