Cole Perkins Email & Phone Number

Boise, Idaho Area

*Manage Field Applications team*Review ECOs for approval*Design object detection systems using existing radar sensors to meet customer needs/requirements*Review and respond to potential customer’s RFIs and RFQs technical requirements*Act as engineering lead for integration into customer equipment*Provide first line technical application assistance*Conduct product training for customers

Boise, Idaho, United States

*Design object detection systems using existing radar sensors to meet customer needs/requirements*Act as liaison between customers and R&D*Review and respond to potential customers’ RFIs and RFQs technical requirements*Act as engineering lead for integration into customer equipment*Provide first line technical application assistance*Conduct product training for customers

Portland, Oregon Area

• Certified to perform installation, preventive maintenance, upgrades, and repairs to over 35 different complex laser and light based medical devices and accessories to Lumenis specifications.• Responsible for a very large geographical territory of over 75 accounts in four different states serving as company liaison on customer laser operation, maintenance, and administrative matters.• Work to ensure customer satisfaction and patronage by communicating technical feedback to Regional… Show more • Certified to perform installation, preventive maintenance, upgrades, and repairs to over 35 different complex laser and light based medical devices and accessories to Lumenis specifications.• Responsible for a very large geographical territory of over 75 accounts in four different states serving as company liaison on customer laser operation, maintenance, and administrative matters.• Work to ensure customer satisfaction and patronage by communicating technical feedback to Regional Manager, Product Support and R&D for continued improvements on lasers and accessories.• Collaborate with sales team to provide sales leads, technical input in customer sales meetings, and develop service strategies for current and potential new customers. • Provide training and technical support to CE’s, both domestic and abroad, on Lumenis products and updates, territory management, service tools and software. Show less

Greater Salt Lake City Area

• Performed technical investigations and filed reports on Lumenis products for potential safety related complaints in the field, in compliance with FDA regulations.• Provided support and training to CE’s on safety complaint related technical testing.• Repaired, upgraded and refurbished Lumenis products both in house and in the field.

Greater Salt Lake City Area

• Programmed, refurbished and repaired Lumenis products including medical lasers and medical IPL (Intense Pulse Light) systems and their accessories. • Answered and initiated customer calls for technical support, repair estimates and repair turn around.• Provided technical support to customers and CE’s • Built ophthalmic lasers according to manufacturer’s QA (Quality Assurance), QC (Quality Control) testing and FDA’s requirements/specifications.

Associate Of Applied Science, Electronic Systems Technology & Laser Electro-Optics

Technical Certificate, Electronics