Cole Schuler Email & Phone Number

Greenwich, Connecticut

Phoenix, Arizona Area

• Analyzed end user needs, gather requirements, and participate in the design of business process solutions and CRM platform.• Use knowledge of business processes and CRM to identify software gaps and suggest alternatives.• Provide Business Analyst support with gathering requirements, formulatingand defining scope, and serve as a liaison between technical team and end users.

Orlando, Florida Area

Work within New Product Launch- Wireless Operations.As a Sr. Analyst on the Cost/Content Assurance team, it is our responsibility to ensure that:• Technical approach and Contractual provisions are aligned and in sync.• Payments are made in accordance with legal agreements.• Appropriate process and data controls are in place.• End-to-end auditable validation process exists.• Invoicing/Payment/Reporting processes are clearly defined, included in contracts, and communicated to vendors prior to product launch/Go-Live.

Alpharetta, Georgia

• Analyze customer needs, gather requirements, and participate in the design of business process solutions.• Responsible for configurations and testing of CRM projects.• Provided technical support for all clients.

Greenville, South Carolina Area

• Analyzed end user needs, gather requirements, and participate in the design of business process solutions and CRM platform.• Use knowledge of business processes and CRM to identify software gaps and suggest alternatives. • Provide Business Analyst support with gathering requirements, formulatingand defining scope, and serve as a liaison between technical team and end users.

Milwaukee, Wisconsin

• Developed customized solutions, financial reports, and KPI dashboards in CRM.• Analyzed, designed, and re-engineered internal business processes.• Managed results-oriented activities to report key metrics and drive revenue.

Fort Benning, Georgia