Cole Williamson Email & Phone Number

6621 Guelph Line, Burlington, On L7P 0A6

Administered the front desk with enthusiasm creating happy and returning customers.Created and developed a beginner CRM for leagues and repeat customers to make the booking process easier. Adapted to learning new, unfamiliar computer programs quickly.Managed the back shop staff to ensure quality work and keeps the course running smoothlyPrepared a team of staff to properly execute tournament preparation with excellence resulting in retaining high revenue… Show more Administered the front desk with enthusiasm creating happy and returning customers.Created and developed a beginner CRM for leagues and repeat customers to make the booking process easier. Adapted to learning new, unfamiliar computer programs quickly.Managed the back shop staff to ensure quality work and keeps the course running smoothlyPrepared a team of staff to properly execute tournament preparation with excellence resulting in retaining high revenue bookings the next yearTrained employees properly by the standards set by employer making sure employees produce quality work on the first attempt. Show less

Ontario, Canada

Worked as a bartender at major events such as Boots and Hearts Music Festival and WayHome Music Festival.Showed Professionalism while dealing with VIP clients such as hockey players, executives, and professional musicians.Responsibly monitored alcohol consumption and age of participants and served accordingly.Demonstrated the ability to multi-task at a fast pace while dealing with various situations and individuals.Communicated product knowledge to assist guest… Show more Worked as a bartender at major events such as Boots and Hearts Music Festival and WayHome Music Festival.Showed Professionalism while dealing with VIP clients such as hockey players, executives, and professional musicians.Responsibly monitored alcohol consumption and age of participants and served accordingly.Demonstrated the ability to multi-task at a fast pace while dealing with various situations and individuals.Communicated product knowledge to assist guest decision making.Demonstrated flexibility in regard to work assignments and jobs. Show less

Kingston, Ontario

Focused on analytics to help executives get an understanding of campaign results, sales forecasting, and effectiveness. Using tools such as Google Analytics, Dynamics, and Mail Chimp I pulled all the information together into comprehensive useful dashboards personalized for individual salespeople and C- level executives using Power BI. Within in Google Analytics I set up important goals and ways of monitoring traffic, engagement, and other metrics to gain a full understanding of website… Show more Focused on analytics to help executives get an understanding of campaign results, sales forecasting, and effectiveness. Using tools such as Google Analytics, Dynamics, and Mail Chimp I pulled all the information together into comprehensive useful dashboards personalized for individual salespeople and C- level executives using Power BI. Within in Google Analytics I set up important goals and ways of monitoring traffic, engagement, and other metrics to gain a full understanding of website use, and how marketing campaigns impacted online traffic. Worked with three others to create a document that was submitted to Microsoft Partners competition and was awarded the 2018 Microsoft Canada Citizenship and Community Impact award. Recruited international print shops and mail houses in Australia and developed contacts to start our Australian marketing efforts. Included in this, doing research on the Australian market and differences that needed to be considered when marketing there.Collaborated with a group of software developers on creating an app launch. I researched the needs and requirements of launching an Android and IOS app. As well, advised them on design and user experience of the app.Reviewed current marketing materials and made needed changes and updates. Going forward I met with a graphic design artist and oversaw the changes and development of the materials.print shops and mail houses in Australia and developed contacts to start our Australiana marketing efforts. Included in this, doing research on the Australian market and differences that needed to be considered when marketing there. Collaborated with a group of software developers on creating an app launch. I researched the needs and requirements of launching an Android and IOS app. As well, advised them on design and user experience of the app. Show less

Kingston

Auditing employees social media accounts and posts to ensure they follow the compliance rules set by Investors Groups Headquarters. Created multiple media articles for events and marketing purposes. For example, an infographic of the company’s history.Worked with consultants to properly build and manage their social media accounts and further how to effectively market themselves online, this in increased likes and shares on their social media pages.

6621 Guelph Line, Burlington, On L7P 0A6

Led a highly functional group preparing for tournaments. Ensuring everything was done to a high standard and running on time. This takes a lot of pressure off management as well. Trained employees to the standards set by the management, making sure employees are properly trained keeps the company running well and management stress-free.

1100 Main St E, Milton, On L9T 6H7

Analyzed program attendance and data for the Town of Milton and implemented action plans that boosted attendance and generated more revenueCommitted to produce good work, including jobs such as maintenance were given the fullest attention of detail, resulted in a low maintenance employee, and accomplished quality work Filed attendance records and liability wavers by activity date and time so they could be found quickly if needed in emergency

Honours Degree - Marketing And Management, Business

Business Administration Markeing