Media Production: Led the production and editing of 5+ media programs ranging from large-scale productions to local news highlights, ensuring smooth live coverage using Final Cut Pro.Video Editing: Created 15+ news packages and promotional videos for local businesses using Final Cut Pro, increasing community media viewership by 25%.Interviewing: Conducted over 20 interviews for local events, showcasing live reporting skills and enhancing the depth of community coverage.Newscast Production: Played a key role in producing over 50 hours of community media newscasts, contributing to the creation of impactful news stories that increased local engagement by 10%.

Content Hosting: Hosted and produced the “Q-Kart Trivia” series, with the top video garnering 47,000 views, and became one of the top 5 most-watched videos on the university's YouTube channel.Audience Growth: Spearheaded social media campaigns that resulted in over 1 million cumulative views on the university's YouTube and social media platforms, enhancing brand presence and student engagement.Social Media: Increased the university’s social media footprint by implementing targeted strategies on TikTok, Instagram, and YouTube, driving engagement and making the channel's video the 4th most-watched with 47k views.Script writing & production: Developed and scripted 150+ productions targeted at prospective students, driving up social media engagement by 20% through creative and compelling video content.

Customer Service: Delivered exceptional customer service to over 100 patrons daily, demonstrating effective communication and multitasking in a fast-paced environment.Transaction Management: Processed over 100 transactions per shift, using a POS system to handle cash, credit card, and mobile payments with a focus on speed and accuracy.Operational Efficiency: Organized table assignments and optimized seating for 100+ patrons during peak hours, streamlining operations to reduce wait times and improve overall service efficiency.Problem Solving: Addressed and resolved customer issues with empathy and professionalism, ensuring high satisfaction and retention through effective communication and tailored service solutions.