Amy Cole, M.A., Trusted Tester, Cpacc, Uxc Email & Phone Number

Little Rock, Ar, Us

As the Digital Accessibility Manager for Bixal, I lead a team of accessibility specialists remediating digital content for U.S. Federal clientele while also creating accessibility training resources for internal and external stakeholders. Our team is focused on "shifting left" with accessibility throughout the entire project life cycle for our clients. Building inclusive experiences for all audiences is key to our success. I also audit websites for accessibility compliance using screen readers, keyboard testing, zoom screen, and content audit checklists. I have worked with our QA testing team to create a lightweight, adjustable accessibility and QA testing process adaptable across platforms.Bixal is a mission-driven organization determined to leave a positive impact on the lives of people everywhere. Partnering with leading Federal agencies to conceive and deliver powerful data-driven customer experiences through holistic digital and communications solutions, the work Bixal does helps clients and partners unite stakeholders, optimize resources, advance missions, and better serve citizens all over the world.

Little Rock, Arkansas Area

Program Management/Team Lead/TrainingI led the website, accessibility, and social media teams for the Arkansas Cooperative Extension Service. I coordinated content management best practices and oversaw training of Extension employees for accessibility, usability, and social media. Conducting classes and webinars for our employees was an ongoing aspect of my job. Social media management Social media was another important aspect of my role at Extension and I helped to create the best practice recommendations for both program areas and county Extension agents. Facebook, X, LinkedIn, Instagram were the primary platforms I supported.SEO and AnalyticsMy experience with search engine optimization was an important skill I brought to the world of online marketing at Extension, and I encouraged our 100+ content contributors to our website to pay close attention to page titles, H1 tags and to craft their content not only for site visitors but also for Google and other search engines.

Little Rock, Arkansas Area

During my tenure at Aristotle, I managed a team of 5-12 people at any given time and oversaw project scheduling, budgeting, proposal writing, online marketing, art direction and HTML. Customer service was my first priority and ensured clients and my company were all taken care of fairly. I managed clients with budgets anywhere from $500 to $500,000 annually.

Little Rock, Arkansas Area

I designed publications including brochures, postcards, annual reports, created logos and illustrations for projects. Handled several projects simultaneously making revisions and working with various teams and individuals to get the final printed result to the client. I oversaw all printed publications myself, using an in-house color copier/binder. I took client specifications and with no marketing budget, produced high-quality print materials for small scale production.

Little Rock, Arkansas Area

I worked on logo development and layout for a myriad of print pieces including brochures, fliers, signs, handouts and medical (insurance) forms. A primary skill for me was to output pre-press negatives and coordinate with press operators for creation of final print pieces. I routinely met very fast deadlines and worked long hours to ensure our customers' needs were met.

Masters In Professional & Technical Writing, Professional, Technical, Business, And Scientific Writing, 4.0

Completed a Master’s degree in Professional and Technical Writing which relates directly to my work as a Digital Media Program Director..

Ba, Art, Art History, Summa Cum Laude

Activities and Societies: Art Student LeagueGraduated Summa Cum Laude with a degree in Graphic Design. Worked for 2 years in the UALR Art.

Art