Cole Crum Email & Phone Number

Austin, Texas Area

Start Title: Founder End Title: Founder, Senior ConsultantBook of Business: 70+ clientsTotal Savings: $12.9 MTechnologies: Adobe Creative Cloud Suite, Gsuite, Google Business, Google Adwords, Google Analytics, Apptivo CRM, Yelp Business, Facebook Business, Trello, SquareSpace, SquareUpResponsibilities: Start-up specialist focusing on core purpose unification and execution. Initiatingand executing big picture strategy initiatives including business operating systemimplementation, supply chain logistics, cost avoidance and resource management,procurement and outsourcing, master production schedule, and vendor contractmanagement.Journey: Founded Crum Consulting, specializing in the start-up sector. Successfully manage book of clients ranging from individual owners to VC backed national companies. Expanded skill-set to include graphic design, Google Adwords (certified), Google Analytics, email marketing, event management and coordination, legal advisement (in relation to starting a business), website development, social media marketing, and more as needed. Directly responsible for local and national marketing campaign efforts, special event and tradeshow coordination and partnerships, wholesale and consignment buyer negotiations, establish and maintain multi-channel ecommerce channels, and vendor negotiations and management.

Business Advisor responsible for operational support, website design and management, implementation of core business structure and processes, workflow development, technological solutions, cost analysis and reduction, IP development, and analytic reporting and management.

Business Consultant charged with general business consulting, website engagement and design, graphic design, marketing efforts, hiring efforts, operational and logistic support, and business process improvements.

Business Advisor responsible for brand imaging, website design and management, implementation of core business structure and processes, vendor management, technological solutions, cost analysis and reduction, IP development, and SEO and marketing efforts.

Business Advisor responsible for brand imaging, website design and management, implementation of core business structure and processes, vendor management, technological solutions, cost analysis and reduction, IP development, and SEO and marketing efforts.

Business Manager responsible for brand imaging and design, website design and management, implementation of core business structure and processes, vendor management, technological solutions, cost analysis and reduction, IP development, and SEO and marketing efforts.

Austin, Texas Metropolitan Area

Business Consultant charged with general business consulting, website engagement and design, vendor management, cost analysis and reduction, and business process improvements.

Business Advisor responsible for brand imaging and design, website design and management, implementation of core business structure and processes, vendor management, technological solutions, cost analysis and reduction, IP development, and SEO and marketing efforts.

Business Advisor responsible for brand imaging, website design and management, implementation of core business structure and processes, vendor management, technological solutions, cost analysis and reduction, IP development, and SEO and marketing efforts.

Business Advisor responsible for brand imaging and design, website design and management, implementation of core business structure and processes, vendor management, technological solutions, cost analysis and reduction, IP development, and SEO and marketing efforts.

Business Manager responsible for brand imaging and design, website design and management, implementation of core business structure and processes, vendor management, technological solutions, cost analysis and reduction, IP development, and SEO and marketing efforts.

Austin, Texas Metropolitan Area

Start Title: Distribution & Logistics Manager End Title: Distribution & Logistics Manager Total Savings: $67,000 annual # of Direct Reports: 4Technologies: Netsuite ERP, ZenDesk, Salesforce CRM, Zoom, ShipStation, Airtable, Airbase, Lever, Namely, Expensify, Slack, Signifyd, Dialpad, Litmos, Gsuite, Adobe AcrobatResponsibilities: Site Manager responsible for overseeing 5 departments. Supported distribution & fulfillment for 27 retailers. Supported logistics for 3 parent brands & over 200 consignment brands. Maintained data integrity for all brands. Oversaw & maintained vendor management & negotiations. Managed NSOs (New Store Openings), replenishment fulfillments, launches & exits, tradeshows & events. Managed and delegated ZenDesk tickets.Projects: Netsuite integration & set-up, DC transition & expansion, Supported international DC launches in Dubai and Japan, Supported Toys R Us relaunch 2 stores, Supported Forum launch in San Francisco, Supported 7 b8ta NSOs, Implemented non-sellable inventory cost & stock tracking, Created partner routing guides & packaging/shipping guides, Established & implemented OSHA compliance including record keeping standardsJourney: Monitored & oversaw warehouse transition from 3,500 sq. ft. warehouse in CA, to a 40k sq. ft. warehouse in TX. Worked without electricity or plumbing for 3 months in temporary warehouse during build-out, & successfully launched 2 new parent brands over 3 stores, during the peak holiday season. In new warehouse, established & executed floor and racking layouts. Created Inventory Control & Receiving Departments. Created & refined a number of inner & cross-departmental SOPs. Collaborated on a number of cross-departmental projects, including the set-up of shipping accounts for each of b8ta’s 25 retailers. Created & implemented non-sellable inventory classifications & tracking. Implemented record keeping standards, including shipping information and safety compliance.

Start Title: National Operations Manager End Title: Chief Strategy Officer Total Savings: $282,000 annual # of Direct Reports: 10 in house + 80 1099’s Technologies: Gsuite, Adobe Acrobat, Microsoft Office with Script Editor, GoToWebinar, GoToMeeting, Homegrown CRM, Insightly CRM, Zoom, Ring Central, ZipGrade, Trello, Yelp Business, Google BusinessResponsibilities: Responsible for business re-engineering includingcapital and operating budget, material requirements planning, strategic and capacity planning, P&L, and risk management. Charged with overseeing national operations. Leader of all project management initiatives. Site Manager responsible for overseeing 5 departments. Projects: Created content & integrated EOS. Established & maintained company-wide marketing efforts. Established departmental KPIs & dashboards. Created & implemented Operations Manual with KPIs. Created product guides. Roadmapped multiple product developments using existing IP.Journey: Accepted offer as National Operations Manager for local test prep company. Transitioned to Chief Strategy Officer in 2 weeks. Implemented EOS (Entrepreneurial Operating System) Business Operating System, and served as integrator. Collaborated with Head of Talent Acquisition for company-wide hiring efforts, and served as on-site onboarding representative. Established and oversaw company-wide marketing efforts. Collaborated with Sales Director to establish sales KPIs, CRM workflows and pipeline, and sales team dashboards. Created and implemented Operations Manual, including KPIs, concise job titles and descriptions, processes, and workflows. Created product guides, and successfully planned and oversaw multiple product developments that utilized existing IP, produced in higher demand with significantly lower overhead. Successfully accumulated an estimated $18K per vendor in cost avoidance savings through strategic commodity sourcing and vendor management, yielding a total career savings of $282,000.

Austin, Tx

Start Title: Packager End Title: Operations DirectorTotal Savings: $1.6 M # of Direct Reports: 10Technologies: Netsuite ERP, Quickbooks, Gsuite, Slack, MeisterTask, AsanaResponsibilities: Logistics expert charged with organizational build out and process automation,warehouse and distribution management, business re-engineering, JIT inventory control, lean manufacturing, project management, ERP implementation, and organizational development. Supported the distribution & fulfillment of 7 internal brands & 113 third party brands. Site Manager responsible for overseeing 5 teams. Projects: Streamlined & absorbed 7 departments. Created & oversaw training department & content. Created & implemented product & process guides. Created & oversaw Receiving, Inventory, and QC Departments. Created & implemented Forklift Training Program. Created & oversaw Safety Team. Created & implemented OSHA compliance Safety Manual. Created & implemented company-wide business flow & SOPs.Journey: Accepted offer to transition to local 3PL start-up company as an entry level Packager. Within 2 weeks, accepted an offer to run two individual departments. Within 2 months, received a promotion to Training Director. Created and maintained product guides, process guides, training program, onboarding program, and leadership training program. Successfully onboarded and developed approximately 25 entry level and executive level personnel for 2 years. Upon ensuring Training Department automation, received the opportunity to transition to Operations Director, overseeing the distribution center, Procurement, and Logistics. Successfully reduced operating margin from 18% to under 4% quarterly on average (lowest reported quarter was 2.8%). Successfully increased inventory and quality standards from 46% to 97% quarterly. Accumulated an estimated $1.6M in cost avoidance savings, through strategic commodity sourcing and vendor management, through remainder of career.

Austin, Cedar Park, And Leander, Tx | Lancaster And Rosamond, Ca

Start Title: Team Member End Title: National Training ManagerTotal Savings: $568,000 # of Direct Reports: 30 store level + 20 training levelTechnologies: POS, ATS, Internal Training Modules, Inventory Management Software, Back-Office Sales Forecasting and Procurement SoftwareResponsibilities: Multi location manager with national training and new market responsibilities.Also responsible for P&L, labor management, quality control, inventory management, procurement, personnel development, customer service, process development, and food safety compliancemanagement. Personnel development of over 200 employees and 25 teams.Projects: 3 NSO launches in new markets. Assisted in creating & implementing team building efforts in local markets. Implemented & oversaw new HACCP (Hazard Analysis Critical Control Points) roll-outs. Corrected 3 at-risk stores in Austin market & elevated locations to top-ten competitors within local market.Journey: Continued to advance career post military through fast-track management program with Jack in the Box. Received promotion to Shift Leader in 2 weeks. Accepted into fast-track management program for Assistant Manager in 2 months. Promoted to multi-unit Restaurant Manager in 8 months. Successfully corrected and managed 3 local (Austin) locations. Promoted to Training General Manager, with national training and new market responsibilities, in 6 months. Successfully launched 3 new market locations in California.

Fort Hood, Tx

K-9 Unit