Cole Bergman Email and Phone Number

Handled cash deposits, withdrawals, and transfers efficiently while maintaining accuracy and compliance with banking procedures. Managed, balanced, and reconciled cash and digital transactions to ensure financial accuracy. Provided exceptional customer service by addressing inquiries, resolving issues, and offering solutions both in-person and over the phone.

Organized a team of three undergraduate students to design and facilitate events for partners within and outside the college organization focused on achieving the partner's needs. Lead discussions among several projects to assist partners in achieving goals deliberation. Trained a group of five undergraduate students in facilitation skills weekly to improve their ability to help partners achieve their goals.

Served as the primary tutor for the PHI-270 Elementary Symbolic Logic course. Both held office hours and met individually with students to assist in weekly sessions.

Researched and created informational documents on a variety of topics related to Indiana education policy. Coordinated with team members to prepare both in-person and online presentation materials to inform clients on relevant issues. Recorded effective meeting notes to assist in the organization of meetings with clients and relevant experts.

Served as a tutor within the Wabash Liberal Arts Immersion Program. Worked collaboratively with a team of tutors to assist 20 incoming freshmen in introductory English and Rhetoric courses.

Worked closely with Rhetoric Department faculty in the research, writing, and publication of a National Science Foundation-funded project considering the intersection fo rhetoric and STEM spaces. Transcribed deliberations and offered findings for faculty review in accordance with the grant.

Designed and facilitated three major events for partners within and outside the college organization focused on achieving the partner's needs. Led discussions among several projects to assist partners in achieving goals deliberation. Practiced facilitation skills weekly to improve ability help partners achieve their goals.

Communicated with alumni, parents, and friends of the college to engage them for philanthropic support of the college. Recorded, tracked, and managed a portfolio of donors and correspondence.

Facilitated several event-related tasks, including site arrangement and security. Cleaned and maintained the premises to ensure a professional operating environment.

Ensured prompt preparation and delivery of various food items. Communicated effectively with staff and 100+ customers at each event, gaining meaningful customer service skills through problem-solving, both with customers and staff.