- Prepare Salesforce for the integration of newly acquired companies.- Clean up all records for global company including reports, accounts, contacts and dashboards.- Handle the setup of new users in Salesforce. - Work with each business unit on customizing Salesforce by modifying objects with field, creating reports and modifying layouts. Notable Accomplishments:- Assisted in training new users and developing Salesforce skills across the organization.- Enhanced the ability for team to use Salesforce through development of user guides on custom objects.

- Led a team of District Managers and field representatives on how to hire and train a team.- Supervised field operations team in completion of in-store assignments for a 3rd party merchandising company. Notable Accomplishments:- Coached and trained District Managers on recruiting techniques to attract top talent.- Partnered with Recruiting Department to streamline the recruiting process.- Successfully implemented execution plans for specialty retail merchandising programs.

- Led and managed a team of trainers.- Developed an enhanced training program for new team leads for large projects for a 3rd party merchandising company.Notable Accomplishments:- Coached trainers on best practices to develop team members and identify potential team leads. - Revamped training materials to enhance training process for candidates in the program.- Launched an innovative Team Lead Program to prepare new Team Leads for field operations.- Designed customized training programs tailored to client’s specific needs.- Dramatically improved Team Lead graduation rate from 1% to 44% in 3 months. - Developed user manuals for the IT systems.- Created Standard Operating Procedures to reduce learning curve/training time for new employees.

- Managed a team of recruiters and trainers.- Provided complete staffing for in-store assignments for a merchandising and promotional company.- Developed, implemented and delivered all training for field staff, district managers, regional managers, Senior Vice Presidents and clients.- Designed customized programs for clients to meet specific needs.- Facilitated development of training programs and materials for national management team and field contractors.- Conducted training programs for new management personnel. - Advised recruiters on best places to advertise for new candidates.- Created and managed advertising campaigns for recruiting. -Designed an onboarding system for Salesforce capable of training new users in just 20 minutes by automating the training process with software developers.

- Served as District Manager for Texas and New Mexico districts.- Oversaw day-to-day operations of retail client in-store merchandising.- Led recruiting and training of 100 independent contractors to improve completion rates.Notable Achievements:- Facilitated team training which resulted in a 98-100% completion rate of assigned projects. - Organized implementation of three different reviews for 600 stores for Home Depot audit program.- Completed audits on time with accuracy and POG integrity using validation of 3rd party reset teams.

- Launched in-store audit program for RadioShack and supervised implementation nationwide.- Appointed team of four Regional District Managers and 15 National Field Trainers. - Promoted top-level support by communicating regularly with Radio Shack’s Division Vice Presidents, Regional, District and Store Managers. - Developed monthly training program for Store Managers, District Managers, Regional Directors and Vice Presidents of Operations. Notable Achievements:- Facilitated more than 45 training sessions for more than 1400 auditors.- Designed and implemented a new business review systems that measured program results.- Launched a new in-store operational audit program for 5200 U.S. and Canadian based RadioShack corporate stores, 220 franchises and 260 kiosk locations which resulted in 2% increase in annual gross sales. - Adjusted audit process to meet changing needs of Radio Shack including Sarbanes-Oxley requirements, merger of Sprint and Nextel wireless companies and store regulations of the Disability Act.