Coleen Elliott Email and Phone Number
Coleen Elliott work email
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Coleen Elliott personal email
I'm Coleen Elliott; a dynamic professional with substantial experience in leveraging expertise for robust content development, strategic planning, and innovative problem-solving to enhance online presence and drive impactful user experiences. Throughout my career, I have maintained a proven track record in increasing website presence by developing and executing comprehensive strategies.My strength is fostering collaboration across cross-functional teams to align websites with brand strategy and uphold organizational standards. I am experienced in content management, optimizing, editing, and removing outdated content. Proficient in running web analytic reports, I provide meaningful analysis and derive actionable insights to drive continuous improvement.One of my key strengths is the demonstrated ability to manage SEO strategy effectively for key clients and stakeholders. I excel at identifying new opportunities for website enhancement through user feedback and performance metrics.In addition, I am skilled in troubleshooting and responding to website issues promptly, ensuring seamless functionality. I am dedicated to maintaining full compliance with all applicable laws and regulations governing websites, with a passion for accessible and inclusive product and service design.My commitment extends to enhancing customer experience and satisfaction through vast technical knowledge and troubleshooting. As a forward-thinking professional, I am dedicated to delivering results and enhancing online presence across various settings. Let's connect and explore ways we can collaborate for mutual success!Should you have any questions regarding my career, please feel free to connect @ coleen.r.elliott@gmail.com
Darvier Jewelry Design Studio
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Digital Marketing & Ecommerce ManagerDarvier Jewelry Design Studio Jun 2022 - PresentA, Colorado, UsAs the Digital Marketing & eCommerce Manager at Darvier Jewelry Design Studio, I play a crucial role in driving business growth by overseeing day-to-day digital operations and ensuring a seamless workflow. I lead the strategic planning, organization, and execution of social media marketing campaigns, maintaining alignment with the brand voice, and manage professional product photography to uphold brand standards, significantly contributing to the success of our projects.In addition, I spearhead software evaluations to ensure smooth transitions during migrations and provide staff training to boost operational efficiency.Key achievements:‣ Increased sales by 20% through the strategic execution of digital marketing initiatives and enhancing our online presence in my first quarter.‣ Optimized website and online store performance by staying ahead of trends and implementing proactive improvements.
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PhotographerFreelance Sep 2008 - Present‣ Provides photography for 50+ events, spanning live sports, journalism, and portraiture. ‣ Published in reputable outlets like Washington Post, Bustle, Denver Westword, UNC Mirror, Ride Magazine, and more.
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Election Judge I-Iii Temp, Computer JudgeLarimer County Nov 2022 - PresentFort Collins, Colorado, UsRegistered new voters, updated records for existing voters, checked voter identification, and electronically issued ballots in ePollbook. -
Technical Product Expert, Gtech Publisher Customer CareGoogle May 2018 - Nov 2021Mountain View, Ca, UsAs a TPE at Google in gTech Publisher Customer Care, I specialized in resolving end-to-end product bug escalation, triage, and prioritization to maintain smooth operations. My role included spearheading communication strategies for addressing mission-critical product challenges and delivering technical support to foster enduring relationships with internal platform display and monetization teams. Following are my major achievements as TPE, gTech Publisher Customer Care:‣ Championed serviceability concerns, driving an impressive 85% SLO (Service Level Objective) adherence and 85% bug validation by fostering collaborative efforts with engineering teams. ‣ Navigated 10+ crises by maintaining 24/7 on-call commitment for 18 weeks annually. ‣ Optimized products and resolved customer issues by encouraging communication with engineering and technical groups. -
Director Of Photography & Live Broadcast ProducerFiveonfive Media Jun 2018 - Mar 2020‣ Produced 30+ Roller Derby free & pay-per-view events with monetized ad space, helping clients earn $20k. ‣ Managed CMS for a decade of magazine publications, transitioning content to digital platforms. ‣ Implemented marketing strategies, SEO, technical design, and data analyses for organizational goals. ‣ Collaborated with sports photographers for event coverage and sourced high-quality images for publication. -
Recreation Csr Ii - Technical SpecialistCity Of Fort Collins Jul 2016 - May 2018Fort Collins, Us‣ Supported customers and staff with POS & CRM training.‣ Resolved database issues, and designed reports for program analysis. ‣ As a liaison, managed Citizen Advisory Board tasks, calendar, agenda, and meeting minutes.‣ Processed program applications accurately, and provided data-driven recommendations for program and process improvement. -
Senior Tier 3/Voc Technical EngineerConstant Contact Oct 2013 - Jun 2016Waltham, Ma, UsDuring my tenure as a Senior Tier 3/Voice of the Customer Technical Engineer at Constant Contact, I focused on aligning product features with customer requirements and optimizing usability. Proactively determining consumer expectations, I led QA's usability test cases to ensure seamless user experiences. With an inclusive understanding of diverse software applications, I served as the subject matter expert (SME) for the Software-as-a-Service (SaaS) portfolio, which included email, event, social media marketing, and online survey applications. My key success for this role is:‣ Enhanced team proficiency and product knowledge by elevating customer support through leadership in tech training for evolving products.‣ Mitigated product defects and improved overall product quality by identifying and addressing defect reports, while escalating trends to Engineering for swift resolution.‣ Managed internal integration tools between Engineering project management software (JIRA) and Customer Support relationship management software (Salesforce) to streamline issue tracking, workaround communication, and inform agile development processes and practices. -
Tier 2 Technical Support SpecialistConstant Contact Sep 2012 - Oct 2013Waltham, Ma, Us‣ Aided Tier 1 support, troubleshooting products via chat, phone, and email. ‣ Directly assisted clients with system defect workarounds.‣ Contributed to knowledge base upkeep for accuracy and relevance.
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Customer Engagement SpecialistConstant Contact Oct 2011 - Sep 2012Waltham, Ma, Us‣ Assisted small businesses in developing marketing strategies through the use of online marketing tools.‣ Troubleshooting multiple online marketing tools through chat and phone support.
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Accounts Payable ClerkHigh Country Workplace Technologies Jan 2005 - Sep 2011Arvada, Colorado, Us‣ Efficiently processed invoices, cost/profit analysis, travel expenses, and other data entry. Investigated account discrepancies. ‣ Welcomed visitors by greeting them in person or on the telephone; answering or referring inquiries. ‣ Assisted with technician dispatch, shipping & receiving, warehouse inventory, and commercial telecommunication system installations.
Coleen Elliott Skills
Coleen Elliott Education Details
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Metropolitan State University Of DenverDigital Media Arts & History Education -
Adams State UniversityPhotography & Broadcast Journalism
Frequently Asked Questions about Coleen Elliott
What company does Coleen Elliott work for?
Coleen Elliott works for Darvier Jewelry Design Studio
What is Coleen Elliott's role at the current company?
Coleen Elliott's current role is Creative Media Specialist | Expert in Photography, Videography, Graphic Design & Social Media Marketing | Skilled in Web Design, Project Management, and Technical Troubleshooting.
What is Coleen Elliott's email address?
Coleen Elliott's email address is ce****@****act.com
What schools did Coleen Elliott attend?
Coleen Elliott attended Metropolitan State University Of Denver, Adams State University.
What are some of Coleen Elliott's interests?
Coleen Elliott has interest in Information Technology, Roller Derby, Video Gaming, Art, Creativity, Graphic Design, Children, Diy, Environment, Education.
What skills is Coleen Elliott known for?
Coleen Elliott has skills like Email Marketing, Social Media Marketing, Salesforce.com, Social Media, Customer Support, Facebook, Customer Service, Advertising, Microsoft Office, Html, Wordpress, Marketing.
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