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Coleen Turner is listed as Hospital & Health Care Professional at Patient First, a with 1567 employees, based in Philadelphia, Pennsylvania, United States. AeroLeads shows a work email signal at patientfirst.com and a matched LinkedIn profile for Coleen Turner.
Coleen Turner previously worked as Patient Satisfaction Specialist at Patient First and Customer Service Representative Associate at Cigna-Healthspring. Coleen Turner holds Certificate, Secretarial Science/Office Automation from Cittone Institute.
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AeroLeads found 1 current-domain work email signal for Coleen Turner. Compare company email patterns before reaching out.
Healthcare professional with ten plus years of Call Center experience. Wide range of experience in insurance. Interfaced all National Account and Small Group membership. Updated existing membership. First Point of Contact for brokers with enrollment issues and special needs.
Listed skills include Healthcare, Customer Service, Insurance, Call Centers, and 11 others.
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A career timeline built from the work history available for this profile.
King Of Prussia, Pennsylvania
Answering a high volume of incoming telephone calls from patients, insurance companies, and other healthcare providersUpdating patient demographic informationResponding to inquiries related to billing and insurance questionsResearching and providing a response to patient account inquiries in a timely mannerServing as liaison between the caller and other departments within Patient First
Philadelphia, Pennsylvania
Responsible for receiving a request by telephone, mail or in person regarding insurance claims and policiesResponded to inquiries from the policyholders, providers and or others for information and assistancePerformed research to respond to inquiries and interpret policy provisions to determine the most effective responseMailed or routed claim forms and supporting documentation to various units for final processingIndependently responded to inquiries, grievances, complaints or appeals ranging from routine to moderate complexityEnrolled new members during the Annual Enrollment Period
New Philadelphia, Pennsylvania
Responsible for providing outbound customer service to members on a variety of topics to educate them on benefit issues Collecting feedback on various campaign initiatives to improve member retention and decrease dis-enrollmentIn a back up capacity take, inbound ACD calls when the volumes requireEnrolling new members during the Annual Enrollment Period.
Interfaced medical plan elections for the New Business Unit into Aetna databaseUpdated databases that fed case information to other departmentsAdhered to the required (TAT’s) turn around times for case install and completion
Negotiated renewal rates with brokers and clients.Presented and sold new and additional healthcare benefit options.Small Group sales phone queue and phone log databasePrepared renewal packets to be forwared to the brokers and customers
Received Managed Care and PPO member applications and enrolled new membership; updated existingCommunicated with members and providers regarding enrollment and coverage status informationResearched, resolved and responded to enrollment/billing issues via phone and written correspondenceManaged Small Group phone queue and call center database
Other employees you can reach at patientfirst.com. View company contacts for 1567 employees →
Kelly Dixon
Colleague at Patient FirstAylett, Virginia, United States
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Samantha Nemec
Colleague at Patient FirstPasadena, Maryland, United States
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Jenni Bean
Colleague at Patient FirstAltavista, Virginia, United States
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Tracey Racz
Colleague at Patient FirstRichmond, Virginia, United States
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M. Grey Sweeney
Colleague at Patient FirstGlen Allen, Virginia, United States
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K-Lita Jennings
Colleague at Patient FirstWaldorf, Maryland, United States
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Nichole Armstrong
Colleague at Patient FirstMontgomery, Alabama, United States
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Grey Sweeney
Colleague at Patient FirstVirginia Beach, Virginia, United States
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Clarence West Jr
Colleague at Patient FirstOwings Mills, Maryland, United States
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Dennis Joseph
Colleague at Patient FirstLaurel, Maryland, United States
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Quick answers generated from the profile data available on this page.
Coleen Turner works for Patient First.
Coleen Turner is listed as Hospital & Health Care Professional at Patient First.
AeroLeads has found 1 work email signal at @patientfirst.com for Coleen Turner at Patient First.
Coleen Turner is based in Philadelphia, Pennsylvania, United States while working with Patient First.
Coleen Turner has worked for Patient First, Cigna-Healthspring, Bravo Healthspring, Cardionet, and Aetna, Inc..
Coleen Turner's colleagues at Patient First include Kelly Dixon, Samantha Nemec, Jenni Bean, Tracey Racz, and M. Grey Sweeney.
You can use AeroLeads to view verified contact signals for Coleen Turner at Patient First, including work email, phone, and LinkedIn data when available.
Coleen Turner holds Certificate, Secretarial Science/Office Automation from Cittone Institute.
Coleen Turner is listed with skills including Healthcare, Customer Service, Insurance, Call Centers, Managed Care, Hipaa, Health Insurance, and Sales.
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