Cole Thomas Email & Phone Number

Indianapolis, Indiana, Us

Serve as a technical subject matter expert (SME) for the Research IDS Cloud Applications and Technologies as a Service (CATS) platform. This platform is the foundational cloud hosting environment for Research applications using the latest cloud deployment technologies/methodologies including Kubernetes, AWS EKS Fargate, Flux/Git Ops, Prometheus, GitHub Actions, Crossplane, Prisma Cloud, etc

Indianapolis, Indiana, Us

Currently working as a Senior Business Systems Analyst in Medicines Development IDST. In this position I am responsible for multiple product areas within our Clinical Trial Management Suit, Vault Clinical. Vault Clinical is a SASS product provided by Veeva Vaults. In this role I act as an intermediary between my business partners and Veeva contractors. We do three releases a year via agile methodology. I facilitate the collection and curation of business requirements, work closely with the development team during the configuration sprint, and partner with our testing team during the system and regression testing phases.I am responsible for the following product area's:-Risk Based Site Monitoring [RBSM] (Risk Management)-Electornic Trial Master File [eTMF] (Documents Library)-TMF (Documents Library)-Security (Accounts and Permissions)

Indianapolis, Indiana, Us

While in this position I managed a testing team of off-shore contractors and was responsible for the informal and formal testing of all enhancements to our Clinical Trial Management Suit, Vault Clinical.-Devised test strategies and test plan. -Lead, guided, and monitored, the design and implementation of test scripts.-While developing test scripts I focused the team on writing the scripts with the intent for reuse. -Provided estimates and weekly updates to management on progress.-Was responsible for the execution of informal, system, and regression testing-Facilitated User Acceptance Testing

Indianapolis, Indiana, Us

While in this role I made the transition from the Support Team over to the Solutions Delivery team. The first project that I worked on was the development of a system designed for the facilitation of Risk Management activities related to clinical trials.I led workshops with business clients to gather requirements and provided wireframes for better visualization of potential solutions. After analyzing which platform best suited the business's needs, we decided on using the Salesforce platform to build the new system. I worked with a team of third party developers using a hybrid of waterfall and agile methodologies to develop the system. As this was a quality critical application, all requirements and validation documents were formally approved by the system owner, system custodian, and quality representatives. The release of the system in production was a major success and I was a recipient of the "2021 Q4 Innovator Award", in recognition of the efficiency gains provided by the new application.

Indianapolis, Indiana, Us

Worked as an Application Support Lead in the Medicines Development IT area, where I managed a team of both off-shore and on-shore contractors, while supporting a portfolio of applications. Daily tasks included triaging daily support tickets, holding weekly status meetings with management, ensuring Service Level Agreements were met by third party contractors, maintaining and approving validation documents, and driving bug fixes/support related releases. When new systems were developed by the solutions delivery team, the new applications were then transitioned to my portfolio where I would take over resposibility for them. If an old system in my portfolio was replaced, I partnered with our retirement team to facilitate a smooth retirement of the system while ensuring critical data continued to be retained in case of an inspection. I worked closely with Subject Matter Experts (SMEs), Product Owners, System Owners, and System Custodians while supporting my portfolio of systems.

Greencastle, In, Us

Worked in the I.T. department preforming regular maintenance on campus computers.

New York, New York, Us

While interning as a summer analyst for CTI in Business Operations, I primarily focused on Project Management. At the beginning of the ten week internship I was tasked with researching the current project initiation process, analyzing the results, and developing a presentation on major improvements that should be made to the process. In addition to my main project, I was also directed to organize and carry out CTI's annual Client Satisfaction Survey. My responsibilities included organizing the list of interviews, training the manager's who had been assigned as interviewers, and functioning as a scribe during the interview itself. This project further improved my ability to be organized and present information in a clear fashion. For one week of the summer all of the interns were divided into groups and put to work on various group projects. My group's assignment was to develop an internal webpage that could serve as a outlet for company news, as well as serve as a shared space where employees could collaborate on current or past projects. At the end of the week my group presented our final product to senior management along with a plan detailing out the future steps to expand and improve the site.

Indianapolis, In, Us

Troubleshooting both hardware and software, improved and maintained SharePoint inventory database.