Cole Mcallister Email & Phone Number

Dallas-Fort Worth Metroplex

Dallas/Fort Worth Area

Dallas/Fort Worth Area

Deliver a proprietary inventory management system. Legacy systems did not allow multiple languages or currencies. New systems improved time to market in strategic countries. Led all functional efforts from requirements through testing.Deliver a global, open source Business Intelligence (BI) suite. Consolidated data from five systems in seven countries to a singular view. Led all efforts from tool selection to implementation.Deliver performance, reliability, and optimization of complex B2C eCommerce auction system (POS). Improved uptime and recovery time.Lead all project efforts for a proprietary, globally compliant, financial system implementation. Assist in company-wide transition from waterfall methodologies to Agile SDLC.Maintain a strong relationship and regular communication with senior management and globally distributed stakeholders (SVPs).Create and maintain regular and ad hoc presentations and project updates.Proactively manage risk and facilitate timely issue resolution, track project status against timelines, allocating resources and setting priorities.Challenge and revisit assumptions about customers, competitors, and the current environment to gain and sustain competitive product advantages.

Dallas/Fort Worth Area

Demonstrate expertise in operations management by developing flexible operational models for Copart in Germany, Spain, India, and other foreign interests.Reconcile US GAAP with Germany’s BilMoG and the GoB (German GAAP) as they apply to Copart’s financial models.Define operating standards and quality assurance programs for Country Managers in central Europe.Complete SWOT analyses on industry trends, customer demands, and competitive trends in support of business planning for Copart Deutschland GmbH and other company foreign direct investment (FDI) activities.Manage administrative and support activities for the Global Expansion strategy including coordinating leadership conferences, collaborative strategy sessions, and international human resources.Design and perform analyses to identify areas of improvement and resolve operational concerns: develop automated document processing procedures to lower program costs by $450,000.Lead process improvement initiatives from inception to completion: implement a multi-lingual enterprise management solution to reduce total program costs $270,000.

Greater Seattle Area

Direct leadership and day to day management of 40+ personnel including junior management, office staff, labor, sales, and a network of distributed logistics providers.Responsible for driving market sales and profit plans to budget through organizational plans, customer service, and execution of field operations strategies across all facilities. Develop successful relationships with buy-side and sell-side high clients to drive revenues and stabilize sale prices.Increase operating margin.Overhaul failing logistics program and restored a network of third party logistics (3PL) vendors: increased annual performance and exceeded Service Level Agreements (SLAs).Design and implement reporting tools to monitor service center performance. Increased KPI productivity and decreased error rates.Boost sales growth: improved year over year dealer segment and new business segment growth.Improve call center performance metrics: increased audit performance while reducing outbound call volume.Maintain internal metric standards for compliance on field audits.Develop a divisional inbound inventory process. The new procedures improved KPI’s and helped achieve a daily zero-inventory measure in each inbound area.

Oklahoma City, Oklahoma Area

Demonstrate experience in retail branch operations, account management, and B2B sales.Acted as a mentor to new hires assigned to the Enterprise Management Training Program.Provided technical account management for high profile, national accounts.Achieved margin growth.Raised retail sales: implemented new consumer sales strategy, and improved sale follow-up resulting in an NPS increase.