Colene D. Doughty Email & Phone Number

South Eastern Pennsylvania

District Manager, Cura Hospitality, Elior North America.

Harrisburg, Pennsylvania, United States

Director of Operations overseeing systems controls for fresh food manufacturing and vending operations servicing PA, NY, MD, DE:• Develop, demonstrate and facilitate effective and efficient operating plans through 9 managers, 90 employees with 1.4M in monthly sales • Full comprehension of systems processes resulting in increased managed volume: oversee quality assurance and regulatory preparedness through internal GMP/HACCP/OSHA audits, monitor end to end KPIs through LIGHTSPEED; lead accountability for purchasing, ordering and inventory accuracies; champion effective and efficient transportation teams through Geo Tab and ARI logistics programs; team development training on LEAN processes resulting in increased customer service satisfaction

Greater Harrisburg Area

Comprehend, advise and direct transitional operating plans for new business contracts; building efficiencies to successfully achieve desired outcomes:• Healthcare: 11M managed volume, 640 bed hospital, 5 retail café sites, 2 licensed retail Stores, 1M catering, union contract management, regulatory compliance preparedness• Higher Education: 15M managed volume, residential dining, franchise outlets, retail / C Store, catering, branded concepts, purchasing, ordering and inventory, zero based scheduling• Implement internal safety programs/controls for external regulatory audit preparedness• Illustrate and lead a culture of excellence through diversity and inclusion, mentoring and development programs, and customer service training

Poughkeepsie Ny

High energy campus dining managing 11M in total volume. Delivering service excellence with a continued drive for improving food quality, operating standards, and customer satisfaction. Respected professional leading high performing teams delivering on client expectations always.

Albany, New York Area

Lead and direct 5 General Managers providing Environmental Services throughout 5 hospitals, 7 medical office buildings and 5 substance abuse recovery clinics. Together, we proudly served our patients, clients and customers with the best in quality of life service solutions in New York's capital region.

Albany And Troy, New York

Collaborative leadership; 2 Executive Chefs and 3 Operations Managers overseeing food and environmental services departments at 3 hospitals within New York's Capital District: Albany Memorial, Samaritan and St. Mary's Hospitals.Retail cafe, catering and patient meals coupled with safe, quality, standardized cleaning services.

Albany, New York Area

Direct all operations through Executive Chef, Chef and Food Service Manager for upscale Independent Living Retirement Community. High end restaurant dining for 260 residents on 2 sites. Bistro and coffee shop, continental breakfast, a la carte lunch, wine pairing affairs, themed gala events, and al fresco patio dining.

Lancaster, Pennsylvania Area

Direct service management at St. John's Herr Estate, as part of a system wide 5 unit operation in 2 counties with a total of 5 General Managers. Specific meal preparation for Continuing Care Retirement Community including Skilled Nursing Facility, Assisted Living and Memory Care, Children's Day Care, Employee Cafe, Independent Living Full Service Restaurant, Catering Services and Cafe.

Lititz, Pennsylvania

Complete start up of 400 person Continuing Care Retirement Community dining program. Planned, organized and staffed successful opening of premier state of the art display kitchen, 80 seat cafe and 200 seat restaurant. Responsible for all levels of menu planning, culinary production, inventory, ordering and receiving, HACCP training and food production quality controls.

Utica, New York Area

Children and youth safe housing coordinator. Referrals, court advocacy, state housing assistance, nutrition education programs, donation coordination, community outreach and and productive life skills mentoring.

Herkimer, New York

Childrens services advocate. Community education and outreach, court advocacy and counseling, volunteer and community organizing, grant writing, data collection and statistics.