Head Of Customer Success And Support
Current
Nov 2024 - Present
AeroLeads people directory · profile
Cole Cannon Email & Phone Number
Customer Success Leader, Advisor
at
PAR Punchh
1 work email found
@zuora.com
3 phones found area 661 and 800
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Leader, Advisor
Location
Salt Lake City, Utah, United States
Who is Cole Cannon? Overview
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Quick answer
Cole Cannon is listed as Customer Success Leader, Advisor at PAR Punchh, based in Salt Lake City, Utah, United States. AeroLeads shows a work email signal at zuora.com, phone signal with area code 661, 800, and a matched LinkedIn profile for Cole Cannon.
Cole Cannon previously worked as Head of Customer Success and Support at Par Punchh and Head of Customer Success at Groundswell. Cole Cannon holds Master Of Science (Ms), Environmental Managment from University Of San Francisco.
Company email context
Email format at PAR Punchh
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{first}.{last}@zuora.com
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Profile bio
About Cole Cannon
Saas Customer Success Leader with 15+ years growing fast-paced and dynamic b2b companies. CSM leadership from private to public company and from $18M to $180M ARR. Responsible for designing, building and executing cross-functional implementation, support and customer success programs in the customer stack from smb to enterprise worldwide at both pre and post IPO companies. Excels at hiring, managing and developing staff into rockstar high-performers including leading multiple global teams of up to 30 staff in multiple regions: US, EMEA, APAC, LATAM.
Listed skills include Management, Business Development, Microsoft Excel, Program Management, and 26 others.
Current workplace
Cole Cannon's current company
Company context helps verify the profile and gives searchers a useful next step.
11 roles · 26 years
Cole Cannon work experience
A career timeline built from the work history available for this profile.
Head Of Customer Success
May 2022 - Sep 2023
Head Of Customer Success
Mar 2021 - May 2022
Vp, Global Customer Success
Executive leader of global Customer Success organization at industry leading Digital Transformation company. Leading a global team responsible for increasing net-retention and product adoption by establishing the customer journey internally and externally, defining customer success competencies, skillsets, playbooks, reporting, kpi's and of course, executing upsells, cross-sells and mitigating and decreasing downsells.
Sep 2019 - Aug 2020
Global Director, Customer Success
Establish vision, processes, systems design and workflow, hiring and onboarding (SE’s/SME’s) for worldwide team of 25+ in offices in San Francisco, San Mateo, Boston, London, Paris, Chennai, Sydney and Tokyo. EXPERTISE• Customer Success Management: Growth, Retention, and Advocacy focus• Global client and account management• Multicultural, international management and business execution• Consulting sales, proposal development and contract negotiation• Subscription Management, Quote-to-Cash in recurring revenue business• Enterprise Software, SaaS
Feb 2018 - Sep 2019
Senior Manager, North America And Europe, Customer Success
Senior Manager with global experience and executive relationships. Customer sales, operations, and people management while serving both private and public sector clients across a variety of industries. Focus on developing and empowering my teams, their career growth as well as a passion for delivering value that drives Customer Success and results to my company.
Apr 2017 - Feb 2018
Manager, Customer Success Team
Feb 2015 - Apr 2017
Renewals Manager - Customer Success
May 2014 - Feb 2015
Ms Grad School Int'L Business Development Intern (New Zealand)
Asr Ltd (Nz)
• Authored white papers on new and sustainable revenue streams by applying technology assets in new verticals• Delivered international business research and sales efforts in the Oceania region• Generated international sales pitches, presentations, research and marketing materials
Apr 2011 - Jul 2011
Professional Services And Account Management Leader
• Promoted twice in first 9 months from Data Entry Associate to Operations Manager and finally Implementation and Account Manager• Employee number 9 – Helped accelerate growth to 45 employees until acquisition by Ebix Inc Excelled at program development, project management and cultivating customer relationships• Created Implementation and Account Management programs• Simultaneously managed 8-20 implementation projects continuously throughout my tenure that included fortune 500 companies such as SDG&E, Sempra Energy, Peabody Energy and CBRE• Optimized internal business processes between departments using SFDC, SEO and Google analytics resulting in more efficiency, quicker client life cycles, custom reports and dashboards• Managing editor of quarterly company newsletter sent to a 30,000+user group
Jan 2005 - May 2009
Sales Executive
Vertex & Dewey Pest Control, Then Toyota
I sold Pest Control Door to Door to pay for college during the LA summer heat. 100% Commission. I was given the opportunity to sell Toyotas instead of Pest Control in ‘04, I jumped at the chance- Graduated Undergrad from Top 20 program with ZERO debt- Top 10 car salesmen of the summer out of 47 total
2001 - 2004
~3 yrs
3 education records
Cole Cannon education
Master Of Science (Ms), Environmental Managment
University Of San Francisco
Master Of Business Administration (Mba)
University Of San Francisco
B.A, Political Science
Uc San Diego
FAQ
Frequently asked questions about Cole Cannon
Quick answers generated from the profile data available on this page.
What company does Cole Cannon work for?
Cole Cannon works for PAR Punchh.
What is Cole Cannon's role at PAR Punchh?
Cole Cannon is listed as Customer Success Leader, Advisor at PAR Punchh.
What is Cole Cannon's email address?
AeroLeads has found 1 work email signal at @zuora.com for Cole Cannon at PAR Punchh.
What is Cole Cannon's phone number?
AeroLeads has found 3 phone signal(s) with area code 661, 800 for Cole Cannon at PAR Punchh.
Where is Cole Cannon based?
Cole Cannon is based in Salt Lake City, Utah, United States while working with PAR Punchh.
What companies has Cole Cannon worked for?
Cole Cannon has worked for Par Punchh, Groundswell, Findem, Bizagi, and Zuora.
How can I contact Cole Cannon?
You can use AeroLeads to view verified contact signals for Cole Cannon at PAR Punchh, including work email, phone, and LinkedIn data when available.
What schools did Cole Cannon attend?
Cole Cannon holds Master Of Science (Ms), Environmental Managment from University Of San Francisco.
What skills is Cole Cannon known for?
Cole Cannon is listed with skills including Management, Business Development, Microsoft Excel, Program Management, Sustainability, Crm, Microsoft Office, and Business Strategy.
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