Cole Seferyn Email & Phone Number

Cornelius, North Carolina, United States

-Analyzed company internal processes to improve overall employee efficiency.-Curated standard operating procedures documentation for seamless transitions into new company procedures.-Discussed and documented role responsibilities and processes for team structure to allow for efficient onboarding for company growth.

Auburn, Alabama, United States

• Conducted large break-out sessions, Q&A sessions, and campus tours for students, parents, and other guests at 14 orientation sessions for Auburn University’s largest freshman class of 5,935 students.
• Guided approximately 280 new students in small groups through Auburn University’s orientation program by presenting important information on campus life, course curriculums, campus resources, student involvement.
• Served as a mentor and resource for freshmen throughout their first year by assisting with registration, coordinating touch point lunches, communicating frequently via text and calls, leading class location tours, and.

Huntersville, North Carolina, United States

• Planned and executed member events and tournaments, maintained tennis courts and managed member usage of the facilities year-round.
• Served as a liaison between the tennis pros and club members by tracking schedules, coordinating clinics, and ensuring proper billing.

Lake Norman Of Catawba, North Carolina, United States

• Promoted to a trainer for new team members providing face to face feedback, completing online assessments, and reporting results to the management team.
• Worked as a customer service team member performing guest service duties, managing the dining area, and operating the drive through window.

Bachelor'S Degree, Finance, General, Junior

Activities and Societies: Farmhouse Fraternity, Auburn First Year Experience, Auburn Student Government Association

Education record