Cole Sheikh Email & Phone Number

New York, Ny, Us

Franklin Square, New York, United States

- Review and edit claim rejections from electronic billing systems, correct errors, and resubmit claims to insurance carriers.- Verify insurance authorizations and investigate claim denials with Medicare, Medicaid, and third-party commercial managed care companies.- Perform follow-up on outstanding claims and appeals, ensuring timely resolution in accordance with industry standards and procedures.- Analyze denial reasons and submit appeals to insurance carriers as necessary.- Process insurance claims, verify patient insurance coverage, and resolve billing discrepancies.- Collaborate with healthcare providers to gather necessary documentation for claims submissions.- Utilize medical coding systems (e.g., ICD-10) to address denials and ensure accurate billing.- Maintain electronic medical records while adhering to HIPAA privacy regulations.- Stay current with healthcare industry regulations and insurance policy changes to optimize claims management.- Cross-train in all phases of third-party billing and follow-up for a variety of healthcare systems.- Demonstrate strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment.

New York City Metropolitan Area

- Provided coverage, support, and management training in assigned district of uBreakiFix by Asurion stores- Ensured staffing adequacy, policy compliance, and proper training under District Manager’s supervision

United States

- Managed nationwide projects including gap staffing, training, and employee engagement at over 700 locations- Provided essential feedback on initiatives and handled internal audits

- Managed repair operations and technician training in-store- Ensured SOP compliance and customer service excellence- Oversaw and coordinated launch of 4 retail locations

- Led a team of 5 technicians in cellular device repair- Managed customer relations and ensured service quality- Oversaw and coordinated decommission of retail locations

Toms River, New Jersey, United States

- Contributed to cellular device repair team- Provided high-quality customer service and technical support

New York City Metropolitan Area

- Provided coverage, support, and management training in assigned district of uBreakiFix by Asurion stores- Ensured staffing adequacy, policy compliance, and proper training under District Manager’s supervision

United States

- Managed nationwide projects including gap staffing, training, and employee engagement at over 700 locations- Provided essential feedback on initiatives and handled internal audits

New Jersey, United States

- Managed repair operations and technician training in-store- Ensured SOP compliance and customer service excellence- Oversaw and coordinated launch of 4 retail locations

Jackson, New Jersey

- Managed all aspects of retail operations- Provided leadership and training to staff