• Partner with senior stakeholders across the bank to explore new ideas and develop concepts for future business solutions and programs• Lead a forward thinking, technology-focused research team that communicates an accessible vision of the future, bringing transformative possibilities to the larger organization• Evaluate new business models and technologies surrounding a diverse set of financial services themes and use cases

• Develop strategies to leverage digital collaboration tools to create solutions for business lines and enhance relationships with customers – Additional focus on streamlining the implementation of collaboration technologies within the workplace to improve the team member experience• Champion emerging social, digital collaboration, and mobile technologies to improve internal/external communication and customer experience – "Connect-the-dots" across the organization to implement these technologies and services• Built enterprise-wide Hackathon program, and lead team that facilitates quarterly Hackathon events

• Developed strategies to leverage social media tools, collaboration platforms, and social business processes to drive internal collaboration, engage customers, and accelerate innovation across the Wholesale Banking Group• Designed and implemented the organizations' first team member and customer-facing mobile application – focused primarily on meetings and events

• Launched Wells Fargo’s first customer-facing online social community, and led the team focused on day-to-day platform management and the ongoing development of innovative features/functionality• Drove the social platform towards maturation through the creation of enterprise-level technical and operational processes• Built and executed a business development strategy to bring additional business lines onto the social platform

• Engaged senior online and mobile executives regarding new revenue opportunities surrounding disruptive business models and technologies – focusing on online trends, startup activity, and economic drivers – Facilitated the evaluation and disposition of 75+ diverse online and mobile business concepts – Led the cross-organization instant lending program – $71MM profit opportunity – Drove the creation of a next-generation money management solution – patent filed – Conceptualized mobile/online paperless receipts – led to enterprise implementation • Provided strategic product management support and thought leadership to senior online and mobile business leaders around key customer and business needs• Established new competencies for online and mobile channels to bridge-the-gap between early stage innovation and new product development – shaping organizational focus and strategic resource investment

• Led the business and technical implementation of 50+ cross-platform initiatives of varying scope and complexity across the project lifecycle• Partnered with multiple Wells Fargo traditional lines of business to effectively lead their online strategic direction• Worked with product and platform managers to drive business prioritization and solutions surrounding early stage product initiatives – focusing on cross-sell and acquisition strategies, enhanced cost save opportunities, and customer experience improvements

• Managed a six-member team responsible for $2.5 million in direct revenue, and synchronized additional production resources – orchestrating over fifty concurrent projects• Reinvented project workflow process from sales to project delivery – new process viewed as key factor in successful merger with a global partner• Negotiated a 200% increase to pricing structure and a 25% increase in project timelines, while standardized workflow and timeline procedures for a historically tenuous flagship client.