- dealing with emergencies and any safety related issues promptly- checking the condition and provision of emergency equipment and information for passengers- greeting passengers as they board and exit the plane- showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled- serving meals and refreshments in a timely & professional manner- demonstrating emergency equipment and safety procedures- administering… Show more - dealing with emergencies and any safety related issues promptly- checking the condition and provision of emergency equipment and information for passengers- greeting passengers as they board and exit the plane- showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled- serving meals and refreshments in a timely & professional manner- demonstrating emergency equipment and safety procedures- administering first aid- supplying passengers with newspapers, magazines and in-flight entertainment- producing written flight reports after completing a pairing/flight Show less

- Answer telephone enquiries on federal programs and services- Record each call transaction in the electronic system- Keep up to date on the information in the database- Develop knowledge of the Canadian government and its structure- Attend meetings on procedures and other work-related subjects- Participate in special projects and assignments, as required

- Respond to customer query regarding the company’s policy-Inbound & outbound call- Listening to customer complaints, follow up with stores and respond to clients in a timely manner- Respond to complaints, inquiries and miscellaneous emails within 24-48 hrs.- Activate gift cards for clients, businesses and marketing events within the company- Work closely with the marketing team to establish the latest trends for future commercials and potential campaigns- Pitch ideas… Show more - Respond to customer query regarding the company’s policy-Inbound & outbound call- Listening to customer complaints, follow up with stores and respond to clients in a timely manner- Respond to complaints, inquiries and miscellaneous emails within 24-48 hrs.- Activate gift cards for clients, businesses and marketing events within the company- Work closely with the marketing team to establish the latest trends for future commercials and potential campaigns- Pitch ideas for upcoming campaigns for the loyalty program.- Receive, print and file faxes for injury reports- Prepare monthly store reports to the respective district managers- Review injury claims for irregularities, accuracy and reach a settlement with each respective customer Show less

- Respond to incoming phone calls from customers, both internal and external. - Updating computer database information with accurate travel and billing information to facilitate the completion of site visits by Tyco I.S. Service Technicians.- Dispatch technicians to their designated work area

- Call technicians every two hours making sure that they’re safe and on site. (techs call in for "safety checks" and inform office of their next route/call) - Occasionally dispatch the technicians. - Dealing with unionized technicians- Entering in technician's work order- Entering technician payroll into SAP- Tracking information into Excel- Logging in technician locations