Manage 350 Customer Service AccountsProcess Sales orders and prepare quotes for customersManage Customer Service teamSecure and renew contracts & commitments from existing and new clientsDetermine price points and establish operating guidelinesComplaint handling and resolutionEnsure safe working environment and keep abreast of new and changing safety procedures and policiesBudget planning and achievementPrice & delivery negotiation with external customersManage customer and company expectationsMaximise revenue & efficiency for companyRegular visits and onsite presentations to external clients and ensure their requirements are metPurchase of Safety Clothing and Staff AmenitiesPrepare MailUpdate Computer Information when requiredPrepare Reports and take Minutes for Sales MeetingsAssist Sales Reps when requiredAchievements:Successfully negotiated price increases for major customersDemonstrate strong consulting, networking and negotiation skillsGood phone manner & communication skillsTeam Player & very reliableStrong Work EthicWorked as part of a team increasing profits for company by introducing various programmes

Process Sales ordersPrepare Monthly statementsPrepare Invoices for customers when required

Sort and Prepare Consignment NotesPrepare Manifests for Interstate deliveries

Typesetting in the Printing Section preparing licenses