Colette Morris Email & Phone Number

Singapore

Asheville, North Carolina Area

Austin, Texas Area

In this position, I pioneered the first proactive management of renewal dollars and retention of members. I implemented a communication loop across Finance and Operations to share feedback, product improvements, renewal data, etc with the Executive Leadership team and BoD. I created a process for member transition in order to retain existing business and open a channel for new business. I measured member’s satisfaction of our portal, events, and member interaction, identifying key areas for… Show more In this position, I pioneered the first proactive management of renewal dollars and retention of members. I implemented a communication loop across Finance and Operations to share feedback, product improvements, renewal data, etc with the Executive Leadership team and BoD. I created a process for member transition in order to retain existing business and open a channel for new business. I measured member’s satisfaction of our portal, events, and member interaction, identifying key areas for improvement, and driving business metrics and behavior to analyze overall customer value. I also develop monthly renewal reporting and forecasting and communicated results with the Executive Leadership team. This information is also presented to the Board of DirectorsFor the greater good of our beloved member community, we promise to:Be UnbiasedBuild TrustCatalyze InsightBe Accessible Show less

Austin, Texas Area

I provided support to the Sales Operations and Field Sales teams to increase sales volume within their designated territories. I contributed support and insight through communicating strategies and utilizing sales tools to enable the team to better understand their business. Also, I supplied the necessary analytical skills to aid in the development of the annual sales planning and grow the Hospitality Mints business.I forecasted sales for multi-unit targets by broker through a multi… Show more I provided support to the Sales Operations and Field Sales teams to increase sales volume within their designated territories. I contributed support and insight through communicating strategies and utilizing sales tools to enable the team to better understand their business. Also, I supplied the necessary analytical skills to aid in the development of the annual sales planning and grow the Hospitality Mints business.I forecasted sales for multi-unit targets by broker through a multi unit benchmarking analysis to drive incremental revenue.I assisted the regional sales managers with 2015 sales projections of key target accounts with a volume bridge. I constructed a gap analysis to build volume projections to grow the stock mint business.Created personalized storyboards for clients to demonstrate the use of an after dinner mint as an effective marketing tool to promote their business Show less

Waynesville

I spent a substantial amount of time marketing the small business to the community through main street and community events. I assisted with selecting newsletters and magazines for advertising space. I generated value for customers by making recommendations and helping them locate merchandise in the store.I helped to improve sales by promoting the business through Facebook and Instagram. My frequent posts kept current customers engaged and allowed the business to form personal… Show more I spent a substantial amount of time marketing the small business to the community through main street and community events. I assisted with selecting newsletters and magazines for advertising space. I generated value for customers by making recommendations and helping them locate merchandise in the store.I helped to improve sales by promoting the business through Facebook and Instagram. My frequent posts kept current customers engaged and allowed the business to form personal relationships. The use of aggressive social media tactics has allowed this small business to acquire many new customers and generate positive word of mouth. Show less

Waynesville, Nc

-Provided long-term care to residents, assisting them with all daily activities-Assisted with basic quality of life needs for 10-12 residents (bathing, feeding, etc)-Took vitals for each resident (Blood pressure, pulse, respirations, and weight)

B.S.B.A. Marketing And Management Concentration: Entrepreneurship

Activities and Societies: American Marketing Association

High School

Activities and Societies: Key Club, Operation Smile Club, Tennis I was active in Key Club from my sophomore to senior year. I was.