Colette J. Email & Phone Number

Sterling Heights, Mi, Us

Sterling Heights, Mi, Us

Roseville, Michigan, United States

Roseville, Michigan, United States

Direct Hire Staffing in the following industries: Automotive, Manufacturing, Electronics, Aerospace, Medical and Financial Industries, with an emphasis in: engineering, management, human resources, manufacturing, design, quality, testing, sales/marketing/purchasing, information systems, powertrain, safety restraints, chassis and suspension, plastics, stampings and mechanisms, EV, ADAS & automated driving, electric power steering, charging, steering columns, driveline, hydraulic power steering, roof systems, thermo systems, battery systems mechatronics, new technology, business development, sales & marketing, quality, human resources, operations, accounting, program and project management, coatings systems, fuel cell, tooling, capital equipment, power generation and distribution, protection relays.

Sterling Heights, Michigan

Evaluate, investigate, negotiate, and settle total loss and other auto-related claims.Complete review of policy and accident details to determine coverage and damages owed.Ensure adequacy of reserves, confirm or deny coverage and liability and advise policyholders and claimants, the proper course of action.Identify and recommend referrals of potentially fraudulent claims to SIU.Document all investigation activity and present reports to management. Review police reports, medical treatment records and physical property damage to determine the extent of liability. Examine and review claims forms and other records to determine insurance coverage.Analyze information gathered by investigations, report findings and recommendations.

Remote

Assisted with the implementation of LC360 loss control system and provided training and help desk support to risk control consultants and managers in (6) regions.Developed client use materials and deliverables for policyholders, agents, risk control reps, and underwriting. Assisted in development of on-demand loss control website services and provided on-demand and telephone risk control services to policyholders and agents. Assisted in growing book of business by developing risk control services competitive to policyholders and agents to build positive business relationships to acquire and retain profitable business.Developed risk control technical bulletins for workers compensation, general liability, product liability, auto, property, inland marine. Developed materials for specialized programs such as infrared testing, sprinkler system evaluation and testing, and ergonomics.Worked with vendors and strategic partners for program development.Acted as a technical resource for underwriters, other internal departments, agency partners and policyholders. Assisted in training of existing risk control reps, new risk control representatives, and underwriting.Designed, marketed and presented training sessions for new loss control staff, including the development of training aids and literature. Provided training sessions and group seminars to policyholders, agents, and risk control reps.Collaborated with management and other loss control specialists to develop and present safety programs for insured accounts. Assisted in the evolution of UFG's risk control department by contributing technical skills and knowledge, expertise, and ideas working on projects to assist in achieving our vision.

Southfield, Michigan

Ameritrust Group, Inc., formerly called Meadowbrook Insurance Group, Inc. Management of internal administrative and risk management staff.Responsible for oversight and management of the loss control services and deliverables.Monitored all loss control activities nationwide to ensure quality, timeliness, and effectiveness.Responsible for state and regulatory compliance for loss control services and related risks.Built and maintained a superior working relationship with state regulators.Maintained a high degree of staff technical competency to provide quality service to policyholders. Participated in formulating and administering company policies and developed long-range goals and objectives. Directed and coordinated activities for which responsibility is delegated to further the attainment of goals, objectives, and KPI’s.Reviewed analysis of activities, costs, operations, and forecast data to determine department progress toward stated goals, objectives, and KPI’s. Worked with the Vice President of Corporate Risk Management and other members of management to review achievements and discuss required changes in goals, objectives, and KPI’s resulting from current status and conditions. Established and implemented policies and procedures to ensure appropriate levels of service to policyholders and compliance with state regulations concerning insurer’s loss prevention activities.

Southfield, Michigan

Ensured Corporate Risk Management Services met the requirements of the various states in which Meadowbrook's insurance companies wrote business. Ensured the quality of the loss control services Meadowbrook's insurance companies provided to our policyholders.Responsible for compliance with state regulations concerning loss control, and for researching and developing client materials, including safety bulletins, manuals, and instructional materials. Monitored and coordinated loss control activities nationwide to ensure quality, timeliness, and effectiveness.Monitored PCIAA bulletins, state department of insurance websites, and other media for additions, deletions, or changes to state regulations for loss control activities.Maintained client relationships to enhance the retention and possible growth of current income.Evaluated the impact of new developments on loss control activities. Communicated significant developments to affected MIG departments.Developed, documented and maintained Meadowbrook’s state compliance procedures and related documentation.Prepared and submitted all state-mandated loss control filings.Prepared for and attended all state-mandated compliance reviews of our loss control services.Followed up and addressed any issues arising from state-mandated loss control audits.Monitored claims activity monthly for policyholders in states with mandated loss control requirements ensuring that consultants and agency partners were in compliance with state rules.Conducted and documented monthly audits of policyholder files where exposure in compliance states was identified.Ensured all reports necessary to monitor compliance were developed, distributed and available to appropriate parties. Worked with various departments and branches to increase awareness of the loss control regulations and encouraged cooperation in achieving full compliance.

Southfield, Mi

Monitored and coordinated loss control activities nationwide to ensure quality, timeliness, and effectiveness.Participated in state compliance reviews of our loss control services and assisted in building and maintaining a superior working relationship with state regulators. Represented Meadowbrook Insurance Group at Property Casualty Insurers of America Association meetings.Maintained client relationships to enhance the retention and possible growth of current income.Maintained a high degree of staff technical competency in order to provide quality service to MIG clients.Participated in formulating and administering company policies and developed long-range goals and objectives.Conferred with the Chief Underwriting Officer and Manager of Corporate Underwriting Services and other members of management to review achievements and discuss required changes in goals or objectives resulting from current status and conditions.Established and implemented policies and procedures ensuring appropriate levels of service to policyholders and compliance with state regulations concerning Meadowbrook's loss control activities.Carried out managerial responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities included; interviewing, hiring, and training employees; planning, assigning and directing work; evaluating performance; rewarding and disciplining associates; addressing and resolving problems.Worked with Information services to develop and implement functional system reports for field staff and compliance.

Marketed to current clients and prospective clients to develop new business.Worked closely with the account managers to develop and close target accounts as well as work on implementing key account maintenance programs.Represented candidates interviewed and hired by contacting prospect and client companies to present credentials over the telephone.Recruited candidates for placement in administrative, accounting, light industrial and general clerical positions.Screened and scheduled candidates for interviews.Conducted testing, and evaluated candidates for employment.Conducted new-hire orientation to all hired candidates.Resolved payroll issues.Filled orders received by clients with the most qualified candidates.Completed reference checks and tax forms on all new hire candidates.Maintained a quota for marketing calls and interviews conducted on a weekly and monthly basis.Prepared, and assisted with I-9 compliance audits.

Recruited, interviewed, and placed candidates in positions that met the client and the candidates requirements. Marketing, sales, and all general office work.