Colette Litster Email & Phone Number

Lehi, Utah, United States

Remote

Sandy, Utah, United States

Draper, Utah, United States

Draper, Utah

• o Lead 4 Team Leaders and oversee 41 Team Memberso Management and development of documented process and procedures to implement over 7000 new clients to HealthEquity in 2020o Development of key metrics tracking and.
• Completed 47 process improvements in 2020 to support the acquisition of WageWorks
• Employee engagement and NPS remained at a steady “Promoter” rating through acquisition transition and CRM transition
• Improved the implementation process from the acquired company to allow fewer team members to support 50% more implementations in 2020
• Integrated teams from two companies in 2020, including training on platforms and product offerings, while streamlining and combining processes where possible without development
• Collaborated with Salesforce Architect and File Engineers to develop a simple interface to allow data files to flow between two benefits administration platforms seamlessly and automatically

Greater Salt Lake City Area

o Manage day to day needs and event management for the Utah Chapter of Entrepreneur’s Organization including:o Organize details of monthly events ranging from a dinner/lunch with a speaker to long weekend luxury retreatso Vendor selection, contracts and relationshipso Communication and promotion of eventso Maintain records o Budget managemento Record.

Greater Salt Lake City Area

Associate Engagement, Sr. Specialist, Salt Lake City – Current Positiono Manage and direct volunteer Associate Activities Committees at 17 ADP offices in the United States including:o Marketing and promotions for events and programso Coordinating philanthropic drives and campaigns o Managing the Associate Activities Committee’s event calendaro Event.

Accomplishments:o Served on the Global Engagement Solutions Team internal SharePoint development committeeo Created Associate Giving board and planning committees at ADP locations I manage.o Implemented Volunteer Fairs at the locations I supported in January. Very successful events that promoted giving back and utilizing ADP’s Paid Volunteer Time Programo.

o Was responsible for communication projects for eighteen clients. Working directly with National Account clients in the development and distribution of employee benefit materials including design, quality assurance and productiono Prioritized multiple client deliverables and utilizing multi-tasking skills to deliver projects on time. During the month of.

Associate'S Degree, Communications

Activities and Societies: Debate TeamDebate

Diploma, General Studies

Very successful debater while in high school as well as participating in Mock Trial, Model United Nations, Students Against Drunk Driving.