Colette Mullings Email and Phone Number
Data-led Marketing & Communications leader. Driving brand awareness, engagement, growth and income through digital channels. Experienced in professional services, corporate and NFP sectors at
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Re-engage
Colette Mullings's Location
Greater Norwich Area, United Kingdom, United Kingdom
Colette Mullings's Contact Details
Colette Mullings work email
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Colette Mullings personal email
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Colette Mullings phone numbers
About Colette Mullings
Colette Mullings is a Data-led Marketing & Communications leader. Driving brand awareness, engagement, growth and income through digital channels. Experienced in professional services, corporate and NFP sectors at Re-engage. She possess expertise in online advertising, advertising, internal and external communications, branding and identity, internal communications and 32 more skills.
Colette Mullings's Current Company Details
Re-Engage
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Data-led Marketing & Communications leader. Driving brand awareness, engagement, growth and income through digital channels. Experienced in professional services, corporate and NFP sectors
Colette Mullings Work Experience Details
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Head Of Marketing And CommunicationsRe-Engage Aug 2023 - PresentRecruited as first ever Head of Marketing and Communications, to professionalise the Charity's marketing activities, improve engagement with key audiences and grow reach and awareness.
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Head Of Marketing And CommunicationsBeat Oct 2021 - Jul 2023Took on responsibility for Communications in additional to marketing and engagment responsibilities. Grew the team from three to 10 over the three year period.Led on the successful delivery of three Eating Disorders Awareness Week (EDAW) campaigns, a week each year that focuses on a particular theme. Activities included Instagram Lives with well known individuals, webinars, fundraising and more.2021 - Spotlight on Binge Eating Disorder #YouThinkYouMightKnowMe2022 - Campaigning to improve medical training on eating disorders for trainee doctors (which was less than 2 hours across their entire medical degree) #WorthMoreThan2Hours2023 - Aimed at changing the narrative that only women and a particular demographic get eating disorders #MenGetEatingDisordersToo -
Head Of Marketing EngagementBeat Aug 2020 - Sep 2021Recruited as first ever Head of Marketing Engagement following a restructure to lead on the acquisition of new and stewardship of existing supporters through owed and earned digital channels. Specific emphasis on growing the number of donors and value of donations using insights gained from email and social media activities.
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Marketing Campaign ManagerBt Local Business: Norfolk & Suffolk Nov 2019 - Jul 2020Supported the Directors on the development, measurement and continuous improvement of data driven marketing campaigns and sales team performance utilising BT customer data, industry data and Salesforce data to improve conversions and drive sales. -
Principal Consultant | Digital Marketing SpecialistCamah Consulting Ltd Apr 2019 - Oct 2019Provided a range of digital marketing and communication services to small businesses and start ups.
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Head Of New Business AcceleratorRoyal Mail Sep 2017 - Mar 2019London, United KingdomEstablished a programme and incubator framework to identify, evaluate, develop, and test new products and services that capitalised on Royal Mail's core assets. I orchestrated the execution of new product and service trials and conducted market and internal research to identify opportunities for testing and capacity for growth. I drove the creation of a pre-investment reporting process to define business costs versus benefits. ▸ Managed the trial of a Government funded community service involving status checks of nominated older people in three locations by postmen and women.▸ Market tested an extension to a home monitoring service involving the delivery of personalised cards from relatives to older people in their families, that required a signature as a non-intrusive status check. -
Head Of Digital GrowthRoyal Mail Dec 2016 - Aug 2017Managed the development and enhancement of multiple digital products. Responsible for the administration of web, mobile, social media, and email marketing channels. ▸ Generated annual direct revenues of more than £120M.
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Head Of Customer Service And Digital Marketing CommunicationsRoyal Mail Oct 2014 - Nov 2016London, United KingdomResponsible for the management of crisis and customer service communications following the merger of the Digital and Customer Experience teams. Facilitated a number of process enhancements for business and consumer customers and customer service teams. ▸ Led on the development of a consumer app prototype in 2016 that identified and defined customer requirements and functionalities, which lead to the development and launch of finalised version in operation today.▸ Implemented a social media customer service platform. Developed and implemented daily social media service capabilities in 2015.▸ Part of the development and deployment of a company Knowledge Centre for customer service advisors and the public.
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Head Of Digital MarketingRoyal Mail Oct 2012 - Sep 2014London, United KingdomIn this initial position of my tenure with Royal Mail, I defined and instilled professionalism into digital marketing processes, which supported the initiation of the corporate digital transformation experience. I impacted activities across company owned and earned channels.▸ Led and implemented an email marketing capability and launched an email marketing programme which generated £3M in revenue over a two-year period with revenues of more than £1M generated within first six months from a zero baseline.
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Head Of Internet Marketing GroupClifford Chance May 2007 - Jun 2012London, England, United KingdomPromoted in role to lead a newly established team following the consolidation of the customer-facing online services team supporting six subscription services, a global publication database, a global email marketing platform, and the digital marketing and customer relationship management (CRM) offerings. I directed the planning and budgeting processes for the orchestration of local activities into a single operation. ▸ Generated 11% increase in efficiency with 5% reduction in effort duplication through the creation and implementation of global communications strategy. ▸ Represented Marketing as member of corporate diversity team and realized year on year increase in Graduate Programme applications.▸ Gained nearly 2K registrations within initial hours after unveiling of first Alumni website as key business development tool in 2011.▸ Cut annual operation costs by more than 22% and increased subscriptions by 13% with launch of online subscription-based publication repository consolidating six services into one in 2010.▸ Developed and introduced company email marketing capability in 2008. -
Global Website ManagerClifford Chance Llp Aug 2004 - Apr 2007London, United KingdomHeadhunted to lead the development of the company's first content-managed corporate global website. Conducted an immediate evaluation and assessed the existing site to identify an enhancement strategy to drive the project to launch. Drove the online branding and content management strategies post launch.▸ Led project to refresh corporate website in 2007.
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Various Regional, National And International Marketing PositionsKpmg Uk Jun 1993 - Jul 2004Birmingham | London | Amsterdam | New York |
Colette Mullings Skills
Online Advertising
Advertising
Internal And External Communications
Branding And Identity
Internal Communications
Marketing Communications
Corporate Communications
Marketing Strategy
Digital Marketing
Intranet
Email Marketing
Enterprise Content Management
Website Development
Vendor Management
Resource Management
Marketing Operations
Enterprise Portals
Campaign Management
Market Research
Seo
B2b Marketing
Management
Marketing Management
Business Strategy
Digital Strategy
Direct Marketing
Event Management
Crm
Integrated Marketing
Web Analytics
E Commerce
Brand Management
Brand Development
Web Marketing
Online Marketing
Marketing
Customer Relationship Management
Colette Mullings Education Details
Frequently Asked Questions about Colette Mullings
What company does Colette Mullings work for?
Colette Mullings works for Re-Engage
What is Colette Mullings's role at the current company?
Colette Mullings's current role is Data-led Marketing & Communications leader. Driving brand awareness, engagement, growth and income through digital channels. Experienced in professional services, corporate and NFP sectors.
What is Colette Mullings's email address?
Colette Mullings's email address is co****@****nce.com
What is Colette Mullings's direct phone number?
Colette Mullings's direct phone number is +4414915*****
What schools did Colette Mullings attend?
Colette Mullings attended University Of Oxford - Said Business School, University Of South Wales.
What are some of Colette Mullings's interests?
Colette Mullings has interest in Education.
What skills is Colette Mullings known for?
Colette Mullings has skills like Online Advertising, Advertising, Internal And External Communications, Branding And Identity, Internal Communications, Marketing Communications, Corporate Communications, Marketing Strategy, Digital Marketing, Intranet, Email Marketing, Enterprise Content Management.
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