Contract Technical Writer For Google
Current
Bard Na Ngleann Teoranta
Production support
Nov 2013 - Present
AeroLeads people directory · profile
Colette Power Email & Phone Number
Contract Technical Writer for Google
at
Bard na nGleann Teoranta
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Bard na nGleann Teoranta
Role
Contract Technical Writer for Google
Location
Ireland
Who is Colette Power? Overview
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Quick answer
Colette Power is listed as Contract Technical Writer for Google at Bard na nGleann Teoranta, based in Ireland. AeroLeads shows a matched LinkedIn profile for Colette Power.
Colette Power previously worked as Contract Technical Writer for Cisco at Bard Na Ngleann Teoranta and Operational Communications Editor at Talktalk Group. Colette Power holds Graduate Certificate, Technical Communication from University Of Limerick.
Profile bio
About Colette Power
I am a dedicated and detail-oriented technical writer with 14 years of writing and editing experience in the telecommunications industry. Skills Summary• Excellent writing, editing and proofreading skills• Ability to distil large amounts of information into clear, concise text• Excellent HTML and XML skills• Excellent organisational skills and attention to detail• Strong communication skills• Ability to juggle multiple tasks and change priorities• Ability to work in a team environment and on my own initiative• Experience in coaching other technical writers• Ability to grasp complex software and learn quickly• Strong ability to work within tight deadlines while ensuring that quality standards are metSpecialties: Technical writing, editing, proofreading, HTML, XML, organisational skills, communication skills, MS Office, Dreamweaver, various Content Management Systems (CMS)
Current workplace
Colette Power's current company
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Bard Na Ngleann Teoranta
7 roles
Colette Power work experience
A career timeline built from the work history available for this profile.
Contract Technical Writer For Cisco
Bard Na Ngleann Teoranta
• Developed and published configuration guides and command reference guides for Cisco switching products• Worked with global cross-functional teams in the USA, India and Israel• Authored content in a DITA XML environment (XMetaL)
Feb 2012 - Oct 2013
Operational Communications Editor
Talktalk Group
• Ensuring that Consumer Operations teams are prepared for operational change through the preparation of weekly Operational Communications• Writing and editing articles about operational changes, and prioritising messages• Creating a forward-looking operational change calendar based on the business' roadmap of change• Creating and maintaining a network of 'Communication Champions' across 14 contact centres and functional teams around the globe to facilitate the rollout of change• Working with Quality & Compliance teams to ensure change is being effectively communicated throughout the business• Helping with the design and rollout of a new Operational Communications process to achieve team objectives• Ensuring that brand values are conveyed through communications, and delivering a positive message to Consumer Operations
May 2011 - Dec 2011
Knowledge Editor
Talktalk Group
• Reviewing and editing all Knowledge Team documentation for correct grammar and composition, clarity, readability, and overall quality. This includes online, knowledgebase, PDF and CD materials.• Producing and maintaining a Style Guide for the Knowledge Team• Writing portions of content such as introductions or overviews• Producing content on deadlines, targeted to specific audiences• Co-ordinating with legal and/or marketing departments• Pushing customer content live once it has been edited• Providing feedback and coaching for other technical writers
Feb 2008 - Mar 2010
Online Help Coordinator
Aol Broadband
• Designing and developing online help content and organising that content into a meaningful structure• Evaluating project requirements and business processes to determine online content requirements from a customer perspective• Producing content in a clear and concise style following established guidelines• Working closely with other business departments to produce content• Proactively gaining and using customer feedback to continually improve online content• Improving efficiency by minimising duplication of content• Reporting of statistics such as online help page views and visits
Apr 2006 - Feb 2008
Quality Agent
Aol Broadband
• Monitoring of calls and online chats to ensure a high and consistent level of quality• Providing feedback to supervisors about calls and online chats• Attending meetings and round tables to discuss call quality and how it can be improved
Sep 2003 - Apr 2006
Technical Support Agent
Aol Broadband
Sep 2001 - Sep 2003
2 education records
Colette Power education
Graduate Certificate, Technical Communication
Bsc, Software Development
FAQ
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What company does Colette Power work for?
Colette Power works for Bard na nGleann Teoranta.
What is Colette Power's role at Bard na nGleann Teoranta?
Colette Power is listed as Contract Technical Writer for Google at Bard na nGleann Teoranta.
Where is Colette Power based?
Colette Power is based in Ireland while working with Bard na nGleann Teoranta.
What companies has Colette Power worked for?
Colette Power has worked for Bard Na Ngleann Teoranta, Talktalk Group, and Aol Broadband.
How can I contact Colette Power?
You can use AeroLeads to view verified contact signals for Colette Power at Bard na nGleann Teoranta, including work email, phone, and LinkedIn data when available.
What schools did Colette Power attend?
Colette Power holds Graduate Certificate, Technical Communication from University Of Limerick.
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