Available for work from 01 November (End of program of work): I worked in a hybrid BA / PMO Lead role on a large Technology Transformation Program within WTW. The role has been split between PMO and BA work. PMO tasks have included:- managing access to documents, - keeping status reports and RAID logs on track by working with the project and program managers,- raising funding requests- creating a change control process- building governance models- setting… Show more Available for work from 01 November (End of program of work): I worked in a hybrid BA / PMO Lead role on a large Technology Transformation Program within WTW. The role has been split between PMO and BA work. PMO tasks have included:- managing access to documents, - keeping status reports and RAID logs on track by working with the project and program managers,- raising funding requests- creating a change control process- building governance models- setting up funding requests- creating purchase requisitions in Ariba and- reconciliation of invoices and chasing approvals- minuting steering committee meetingsAchievements have included improving the quality and governance of Steering Packs through quality of data presented and streamlining slides into easily digestible visuals, building a quality governance framework around minutes, actions and decisions. BA tasks have included- building analysis models in Excel to track financial and contractual status- detailed and complex analysis of ServiceNow tickets to identify groupings, regional and global spread of tickets- mapping processes- supporting project leads gathering requirements- building slide decks for presentation to senior leadership Show less

Three consecutive contract roles for this boutique consultancy. The role details are outlined under the companies below. Two were at the Department of Health - HSS and PathWest and one at ATCO Australia.

Provision of PMO and BA functions across two large Department of Health digital (EPR) transformation programs: Digital Medical Records (DMR) and Real-time Demand Data Program (RDDP).Both programs were in the initial stages and required a variety of tasks to be undertaken including:Data configuration in the BOSSnet system in preparation for rollout of the DMR (EPR).Checking and cleansing of data as required.Creation of Word form templates for consistency of data… Show more Provision of PMO and BA functions across two large Department of Health digital (EPR) transformation programs: Digital Medical Records (DMR) and Real-time Demand Data Program (RDDP).Both programs were in the initial stages and required a variety of tasks to be undertaken including:Data configuration in the BOSSnet system in preparation for rollout of the DMR (EPR).Checking and cleansing of data as required.Creation of Word form templates for consistency of data collection from multiple sites and teamsBuilt in Excel, a desk rostering tool to manage the ramp up of project resources and a return to office policy while dealing with limited office desk space.Set up a program timeline tracking tool and corresponding board pack PowerPoint slides which set the quality benchmark for board packs going to executive level.Developed the draft Program Management Plan (PMP) from program and project documents.Updated project RAID, schedules, PSRs and other templates and tools. Extracted data from HPSN (Service Now) and vendor ticketing system to build a ticket management dashboard with linkage between internal and external data. This provided a more accurate oversight of open tickets and highlighted an issue with some vendors closing or suspending unresolved issues to mask failed SLA KPIs.Ran SME workshops to develop the Operational Service Transition (OSTA) ready for the first phase of the RDDP rollout.Wrote briefing notes for extension of the Snowflake and Matillion services contracts.Worked with the Data Integrity team to plan the mapping of data from multiple systems for ingestion into Matillion/Snowflake. Show less

Implementation of the SCC Soft Laboratory Information System a pathology and electronic patient records system. As part of the Department of Health, PathWest, LIS Replacement Project team, I Worked with SMEs, scientists, the vendor, and project leadership to Identify and develop tools that were needed to pinpoint and present insights into the project including:Set up tools to present a consistent and cohesive project view up to Board and Executive level. These included scraping… Show more Implementation of the SCC Soft Laboratory Information System a pathology and electronic patient records system. As part of the Department of Health, PathWest, LIS Replacement Project team, I Worked with SMEs, scientists, the vendor, and project leadership to Identify and develop tools that were needed to pinpoint and present insights into the project including:Set up tools to present a consistent and cohesive project view up to Board and Executive level. These included scraping data from multiple sources and building dynamic dashboards in Excel and Power BI. My analysis of testing and training data identified the current state, issues and shortfalls which resulted in project leadership tailoring a fresh approach to move the project forward.Built a ticket management tool in Excel using data from a variety of data sources including JIRA, HPSN, the vendors TMS and Excel. This enabled the SMEs to drill down into software release information, which fixed a longstanding problem and resulted in SMEs being able to prepare for software drops to meet testing deadlines. Worked with the Release Manager to kick off release testing, collate results and worked with the SaaS SOFT LIS vendor and the Application Support team to escalate issues and implement fixes.Restyled slide decks and documents to ensure that the program presented information that conformed to corporate brand guidelines and presented a consistent and cohesive project view at every level.Managed RAID updates, built an ADKAR insight Dashboard for the change management team, provided staff training on software including MS Word, Excel, PowerPoint and Power BI. Show less

Worked on ATCO’s regulatory Fifth Access Arrangement, the AA5 Submission Program.Worked with and managed stakeholder relationships across multiple business areas from Engineering, Safety, Finance, IT, Strategy, Stakeholder Engagement, and also external industry specialists and consultants.Maintained accurate and up-to-date internal documentation through the Enterprise Information Management system (EIM) including strict document permission controls.Provided document… Show more Worked on ATCO’s regulatory Fifth Access Arrangement, the AA5 Submission Program.Worked with and managed stakeholder relationships across multiple business areas from Engineering, Safety, Finance, IT, Strategy, Stakeholder Engagement, and also external industry specialists and consultants.Maintained accurate and up-to-date internal documentation through the Enterprise Information Management system (EIM) including strict document permission controls.Provided document management support to project teams including checking and validation of documentation for submission.Proof reading, edition and copywriting as required.Managed the Q and A process from regulators and external energy and consumer stakeholders to ensure that all questions were answered within required timeframes.Undertook due diligence analysis of prior project financials against submitted business cases.Worked with stakeholders to ensure documents were compliant with company branding including regular one-to-one meetings with document writers to track status and to undertake quality control.Collation and creation of governance project documentation, board packs, program summary, business case, close out reports, RAID, RACI, document registers and other project templates.Made full use of my advanced Excel, Word, Visio and PowerPoint skills to create documents and templates, including pivot tables, filters, conditional formatting, macros, VBA, complex formulas/formulae, graphs and charts, data validation and manipulation, forms, animation, graphics, flow charts and process maps, ToC, and more.Trained and provided ongoing support to stakeholders in the use of systems and templates. Show less

Worked on the Transition Program and the Customer Funded - Continuous Improvement Program.Gathered requirements, created process maps, wrote work instructions and developed tools for process optimisation and system enhancement projects. Ran gap analysis workshops.Provided technical assistance on the development of the Construction Work Pack for use on Toughbook’s, which automated functions and replaced a convoluted paper-based pack.Developed Excel Power Pivot and PowerQuery… Show more Worked on the Transition Program and the Customer Funded - Continuous Improvement Program.Gathered requirements, created process maps, wrote work instructions and developed tools for process optimisation and system enhancement projects. Ran gap analysis workshops.Provided technical assistance on the development of the Construction Work Pack for use on Toughbook’s, which automated functions and replaced a convoluted paper-based pack.Developed Excel Power Pivot and PowerQuery reporting solutions for day-to-day scoping and scheduling team leads.Identified a backlog of open customer funded jobs which had been dormant for up to 20 years and were clogging the workflow and distorting the financial outlook. Worked with the business to set up a new process to resolve the issue and with the MBS team to identify and remediate data quality issues.Ran Cognos reports and extracted data to an Excel master file for analysis. Identified anomalies and ran weekly reports to support and implement a data cleansing strategy. Resolved a longstanding accounting issue for the head of Customer Funded projects by creating linkage between multiple data extracts and using complex formulas, IF statements, Sumifs, and pivot tables to extrapolate information from orphan records. This was information that the accounts department had tried and failed to provide over a period of several months and had caused an element of the project to come to a halt. Show less

Information Management (IM) and the Project Management Office (PMO). Worked with Stakeholders: Project and Program Managers, Finance, Sustaining Capital, Purchasing, IM, Mines, PMO, Superintendent’s, Delivery Managers, and VPs within Technology & Mines. Provided project services, guidance and controls for a portfolio of large ($7-30m) IT and technology infrastructure projects and programs. Tasks included: Program and Portfolio analysis and controls, creation of reporting… Show more Information Management (IM) and the Project Management Office (PMO). Worked with Stakeholders: Project and Program Managers, Finance, Sustaining Capital, Purchasing, IM, Mines, PMO, Superintendent’s, Delivery Managers, and VPs within Technology & Mines. Provided project services, guidance and controls for a portfolio of large ($7-30m) IT and technology infrastructure projects and programs. Tasks included: Program and Portfolio analysis and controls, creation of reporting templates, dashboards, project and forecast accuracy reports, travel statistics, change management dashboards, raising purchase orders, change control and producing SAP ERP extracts.Developed SAP training materials and ran training sessions for users. Identified SAP data issues blocking the creation of time critical purchase orders and worked with business partners to resolve them. Investigated issues and errors with WBS lines, approvals, invoicing queries and liaised with finance, and departments to improve processes.Created a CAPEX and OPEX asset register and financial close out process adhering to IFAS.Project Controls on Eastern Ridge Growth and Process Control Network (PCN) Remediation Programs. Managed the program and project budgets, procurement tasks, project governance, Risk, Issue and Action registers (RAID) and Project Status Reports (PSRs) to ensure documentation and reporting met governance requirements.Set up and managed financial models for budget, forecast and actuals. Tracked earned value (EV) against budget and planned value (PV) against schedule. Ensured accuracy of forecast against actuals and that financial targets were achieved in the correct period including use of journalling and accruals. Managed baselined MS Project schedules and financial models to align with approved change requests. End-to-end procurement process: obtaining quotes, delivery of equipment to mine sites, invoicing and payment.Financial close out of the IM Eastern Ridge Growth Program. Show less

Project Support/coordination for the CBH above and below Rail Program which set out to commission the construction and purchase a fleet of locomotives (MotivePower) and wagons (Bradken), to set up a new rail service provider (Watco) to haul grain in Western Australia and to negotiate a new above rail agreement with Brookfield.Full administrative support to the team throughout the project lifecycle. Utilising strong interpersonal and communication skills in a high profile, fast paced… Show more Project Support/coordination for the CBH above and below Rail Program which set out to commission the construction and purchase a fleet of locomotives (MotivePower) and wagons (Bradken), to set up a new rail service provider (Watco) to haul grain in Western Australia and to negotiate a new above rail agreement with Brookfield.Full administrative support to the team throughout the project lifecycle. Utilising strong interpersonal and communication skills in a high profile, fast paced environment.Management of project budget and financials using SAP and program cost tracker document.Checking financials and arranging journals and adjustments to codes including financial year close out.Raising purchase requisitions in SAP, goods and service receipting and managing through to final payment.Interrogating SAP for status information and extracting data for analysis including use of bespoke project planning tools. Update and development of Program and PMO SharePoint site including writing copy and articles.Preparation of Board and PMG Packs.Set up and management of program milestone plan.Management of program change requests and change register and risks and issues register (RAID), including planning, management and running quarterly risk workshops and monthly action meetings.Taking minutes, actions and decisions at Steering, Board and vendor meetings.Maintaining a repository of project artefacts and documents. Coordinate program audit preparation. Write program closeout report for submission to CBH Board.Organising quarterly team building events and end of program event and video. Working with master silversmith designer to organise a bespoke corporate Show less

Managing the front end of a property and contacts database for the Perth office of an international commercial real estate company. Development and running of monthly client reporting.Set up, maintenance of and reporting from submissions register spreadsheets; to produce management KPI information on status and value of submissions leading to easy identification of trends and gaps. Set up marketing tracker to analyse; e-comms; advertising; press coverage by agent and division… Show more Managing the front end of a property and contacts database for the Perth office of an international commercial real estate company. Development and running of monthly client reporting.Set up, maintenance of and reporting from submissions register spreadsheets; to produce management KPI information on status and value of submissions leading to easy identification of trends and gaps. Set up marketing tracker to analyse; e-comms; advertising; press coverage by agent and division. Review performance of listings on Real Commercial website, identifying and managing issues and trends. Producing ad hoc exports as required, from property database. Collect data from multiple sources and cleanse in Excel to prepare for input into database via manual input or bulk upload.Requirements gathering from Team managers and Directors.Resolving data quality issues as they arise/finding fixes or workarounds. Review data gaps on a monthly / quarterly basis. Assisting teams with analysis work utilising MS Access, MS Excel Pivot Tables, Macros, VBA and graphs.Support sales teams on ad hoc projects and provide staff training as required. Show less

Project support on a number of high value projects and programmes of work within Bankwest, including working on the IT Delta transition program which identified savings and synergies between Bankwest and the Commonwealth BankAnalysis and maintenance of a program financial tracker.Taking minutes at Business and Program Steering Meetings.Producing ad hoc reports such as; Project Office, Milestones and Quality Centre as requiredUpdating project schedules in MS… Show more Project support on a number of high value projects and programmes of work within Bankwest, including working on the IT Delta transition program which identified savings and synergies between Bankwest and the Commonwealth BankAnalysis and maintenance of a program financial tracker.Taking minutes at Business and Program Steering Meetings.Producing ad hoc reports such as; Project Office, Milestones and Quality Centre as requiredUpdating project schedules in MS Project.Collating the fortnightly Program Status Reports for presentation to the Steering GroupMaintaining Risks and Issues database and ensuring Change Requests are properly processedEnsuring project and program standards meet governance guidelinesProcessing of costs, approving time sheets and entering external invoices onto OracleMaintaining budgets and forecasts, including weekly update of project financial status using advanced Excel skillsReconciling financials to the GL and raising journals as required Show less

Working in the IT Division of Western Power, in a department covering a mixture of project and BAU software development and maintenance workDisseminating BAU and project work to two teams of IT developers and programmers ensuring work was scheduled and completed within SLA, and the client was kept informed of any issuesSetting up users and entries in EPMS and ensuring that team hours were booked to correct cost codesProject support for rollout of Oracle 10g throughout Western… Show more Working in the IT Division of Western Power, in a department covering a mixture of project and BAU software development and maintenance workDisseminating BAU and project work to two teams of IT developers and programmers ensuring work was scheduled and completed within SLA, and the client was kept informed of any issuesSetting up users and entries in EPMS and ensuring that team hours were booked to correct cost codesProject support for rollout of Oracle 10g throughout Western PowerRunning several small projects including; the purchase of new software and organising it's coexistence testing, co-ordination of the development and implementation of bespoke software.Keeping work register up-to-date with project costs and statusRegular meetings with project stakeholders to ensure projects remained on track Show less

Working within the EAP department of an HR and Payroll company. The EAP department provided counselling and consulting services to corporate clients such as GSK, Lehman Brothers and Morgan Stanley. Working closely with software suppliers in the development, UAT testing and implementation of eNable - a bespoke, process driven workflow programme which replaced the existing Access relational database.Writing change management procedures and SOP documentation for the new database… Show more Working within the EAP department of an HR and Payroll company. The EAP department provided counselling and consulting services to corporate clients such as GSK, Lehman Brothers and Morgan Stanley. Working closely with software suppliers in the development, UAT testing and implementation of eNable - a bespoke, process driven workflow programme which replaced the existing Access relational database.Writing change management procedures and SOP documentation for the new database implementation.Focal point for system problems, investigation of errors and development of database fixes, along with general maintenance and data integrity checks.Production and analysis of reports, identifying trends in data and investigating anomalies.A key event was the creation and maintenance of a stock control system including a stock forecast model which identified and let to savings in product printing runs and storage while ensuring a healthy maintenance of stock levels.Liaison between Account Managers, designers and printers to create and develop publications and promotional materials.Research and development of client focused tip sheets and publications. Writing abstracts and communications for e-mail text and client viewed web site.Proof reading documents and publications for internal and external use.Electronic and hard copy distribution of monthly promotional materials to clients. Show less