Colette Seiberlich Email & Phone Number

Philadelphia, Pa, Us

• Process and review all leads converted by the Intake Department• Confirm the accuracy of the information clients provided to the Intake team in order to request medical records• Send, track, follow up on, and process any missing or incomplete intake packet documents• Assist with other legal responsibilities such as, rejection letters, special projects, and mailings• Train new Case Managers and Intake Agents to ensure seamless onboarding process

Langhorne, Pennsylvania, United States

• Contributed to marketing efforts while building rapport with customers by inviting them to special store events• Built and maintained strong client relationships to ensure leads, future business and maximum productivity• Assisted with planogram changes including store map, wall, fixture, merchandising mix, etc.• Maintained the organization of backroom including stocking and arranging products and supplies

Cherry Hill, New Jersey, United States

• Handled incoming calls from prospective and current clients in a professional and courteous manner• Gathered information from potential clients to determine if their case met the firm’s case criteria• Continued proper follow up with potential clients to ensure they retained our services• Ensured that all potential new clients were properly documented in case management system

Langhorne, Pennsylvania

Philadelphia, Pennsylvania

• Received new client leads from referral sources and inbound calls• Analyzed potential new matters, oversaw the signing of new clients, set clients up with treatment, and used Time Matters to create new matters in our software program• Communicated with clients in a kind and patient manner to keep them informed as we reviewed their matter• Corresponded with referring attorneys in a quick and professional manner regarding acceptance or rejection of their leads• Worked closely with attorneys and CEO by producing daily reports of all new leads and clients who recently signed

• Contributed to marketing efforts while building rapport with customers by inviting them to special store events• Built and maintained strong client relationships to ensure leads, future business and maximum productivity• Assisted with planogram changes including store map, wall, fixture, merchandising mix, etc.• Maintained the organization of backroom including stocking and arranging products and supplies

Bensalem, Pennsylvania

• Achieved all sales and non-sales goals established for the department• Assisted all members who call the Credit Union with their financial transactions and needs, including: posting transfers, providing requested account information and related transactions, and taking loan applications• Made every effort to handle member calls completely and efficiently without transferring calls to other departments• Supported PFFCU’s loan growth by successfully promoting and selling loan products identified by a cross-sell screen through the use of the Member Connect process

Greater Philadelphia Area

•Developed internal marketing campaigns to increase attorney awareness and participation in the pro bono program•Redesigned internal and external websites and created new logos and infographics•Monitored social media outlets for the latest trends and opportunities for potential pro bono projects

Greater Philadelphia Area

•Planned and executed more than a dozen discussions on LGBTQ+ topics for students, staff, and faculty•Provided students with information and referrals throughout Drexel and Philadelphia•Managed table at more than twenty New Student Orientations for Graduate and Undergraduate students, reaching thousands of students

Greater Philadelphia Area

•Searched through tax records for expired listings using the Multi-Listings System to acquire new clients•Marketed residential and commercial property listings of Center City and University City•Established websites and updated profiles to promote realtor and his properties