Assists in overseeing the operation of a restaurant venue and its respective special event operations. Ensures all areas have adequate staff coverage to provide maximum business performance for meeting financial goals. Completes FOH and BOH cleanliness inspections and food temperature checks to meet safety regulations. Monitors employees’ compliance statuses.Performs on a level that embodies company core values and company culture. Molds and develops food service workers to achieve maximum team quality and efficiency

Ensures that daily walkthroughs are being conducted in both FOH and BOH for every event Respond and assist in any departmental guest service issues Holds team accountable to steps of service to deliver excellent guest serviceResponsible for all cash handling for full service restaurant operations and special events

Greets and leads guests to their tables in a welcoming mannerControls the flow of the restaurant by updating the Zomato system regularly Aids to creating the proper Universal Experience for the guests by accommodating special needs

Worked in sections of multiple haunted house attractions Jump scaring guests Acting as different characters