Anthony Colfelt

Anthony Colfelt Email and Phone Number

Managing Director @ Windward Publications
Anthony Colfelt's Location
Berry Mountain, New South Wales, Australia, Australia
Anthony Colfelt's Contact Details

Anthony Colfelt personal email

Anthony Colfelt phone numbers

About Anthony Colfelt

‘Handmade Web & Design,’ is a boutique branding, design, digital marketing and web development agency based in Berry on the NSW South Coast. I co-founded the business with my wife Emma in 2012, and have built up a strong team of talented professionals. We enjoy working with a wide range of businesses, helping them to transform their business outcomes through good design.Prior to Handmade I held senior leadership roles in consultancies, startups and websites in Australia and the USA. I was also initially involved in the development of the BBC’s New Media division in London, where I formed an early passion for customer-centred design.I enjoy combining technical, strategic, creative and analytical skills to help define and improve consumer touch-points and to maximise the capability of new technology. I volunteer as an educator and mentor at iAccelerate; a business incubator associated with the University of Wollongong. I am on the executive committee for the local Chamber of Commerce where I live in Berry. We are primarily concerned with promoting the area as a tourist destination, winning various "Top Tourism Town" awards in recent years.I am also the managing director of a small publishing company, Windward Publications, that produces a cruising guide to the Whitsunday Islands "100 Magic Miles of the Great Barrier Reef – The Whitsunday Islands" in its 14th edition. I edit this publication authored by my father and release a new edition every two years or so.Services and Expertise:- User Experience Research, Strategy, Design and Testing- Brand Development- Website Design & Development- Web Apps- Digital Marketing, SEO and Social Media Strategy- Small-scale Publishing

Anthony Colfelt's Current Company Details
Windward Publications

Windward Publications

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Managing Director
Anthony Colfelt Work Experience Details
  • Windward Publications
    Managing Director
    Windward Publications Jul 2022 - Present
    Berry, New South Wales, Australia
    Windward Publications is the publisher of the well-known cruising guide to the Whitsunday Islands, "100 Magic Miles of the Great Barrier Reef – The Whitsunday Islands" which is now in its 14th editition.
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  • Handmade Web & Design
    Co-Founder & Managing Director
    Handmade Web & Design Mar 2012 - Present
    Berry, Nsw
    ‘Handmade Web & Design,’ is a successful boutique branding, design & web development agency based in Berry on the NSW South Coast. It was established by Emma and Anthony Colfelt in 2012 and has grown into a strong business with 9 talented employees. At Handmade, we have built our reputation by delivering results through expertise, high-quality work and personal, professional service. We enjoy working with a wide range of businesses, helping them to transform their digital marketing experience and business outcomes.Services:• Website Design & Development• Brand Development• Digital Marketing, SEO and Social Media Strategy • User Experience Research, Strategy, Design and Testing
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  • Anthony Colfelt
    Customer Experience Consultant
    Anthony Colfelt May 2012 - Present
    Sydney, Australia
    Consulting on the design of useful and enjoyable products, services and spaces. Researching and designing the customer experience (CX) for software applications, mobile apps, physical stores, call-centres and physical artefacts to support excellence in service design.Projects included: UI design of Hoyts Stream VOD service; Service design research for Optus Gen 5 physical stores, Beaurepaires service centres, and Service NSW centres.
  • The Customer Experience Company
    Associate Director
    The Customer Experience Company Mar 2013 - Sep 2013
    Sydney, Australia
    My role was to shape the CEC's approach to service design; to drive quality and innovation at a project level; to infuse design thinking into projects; and to develop new business. The Customer Experience Company employed about 50 consultants.As an Associate Director, I led and delivered service design consulting projects. To do this I leveraged my background as a researcher, an interaction designer, an experience architect, a graphic designer, a manager and a problem-solver.At the intersection of management consulting and service design, The Customer Experience Company (CEC) helps large organisations to design and deliver great products and services for their customers, particularly where these pose a multi-faceted and complex challenge. Their blend of traditional business consulting and design enables CEC to create innovative and meaningful solutions for customers, but most importantly, to deliver them too.From measurement of customer sentiment; research into customer behaviour, to co-designing solutions with staff and customers and then embedding them through systems implementation and change management, The CEC helps create great customer experiences end-to-end.
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  • Different
    Senior Consultant
    Different Sep 2011 - May 2012
    Sydney, Australia
    After leaving the Creative Directorship to work part-time, I consulted mainly with the financial industry to help them create better cross-channel, multi-touchpoint customer experiences while reducing the risk around innovation. My job was to help Different's clients to look at themselves from their customer's perspective, and then innovate based on opportunities revealed by one-to-one observational research. We designed meaningful solutions by meeting customer's unarticulated and latent needs.A highlight project was the "Bank of the Future" branch service experience for Westpac which involved making entire branches out of cardboard, cling wrap and bits of 2 x 1 pine...
  • Different
    Creative Director
    Different Nov 2007 - Oct 2011
    Sydney, Australia
    Different provided user experience design consulting. Based in Sydney, Australia, it serviced the medical, financial, tourism, telecommunications and media sectors among others. I formalised Different's approach to Customer Centred Design and managed the design of software, complex transactional web sites, in-store experiences and products from the basis of studying customers and their behaviours with ethnographic techniques.While also involved in sales, I line-managed 22 experience architects and 6 visual designers and was a member of the senior management team which grew the company to approximately 50 employees. It was the largest customer experience design consultancy in Australia at this time.
  • Ancestry
    Creative Director (Myfamily.Com)
    Ancestry Mar 2006 - Nov 2007
    Greater Seattle Area
    Responsible for output and management of graphic design, branding, copywriting, usability, user experience and information architecture for myfamily.com. Rebranded, redesigned and re-platformed the old site into a new shiny Web 2.0 product. My team was 5 people representing all areas of UX design.
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  • Classmates.Com
    User Experience Manager
    Classmates.Com Jun 2005 - Mar 2006
    Greater Seattle Area
    Responsible for team of 7 UI Designers and Information Architects' output. Leading the team through User Experience challenges, implementing best practice in user centric process and finished products. Saw through a major redesign of the Classmates website and many new or improved individual features.
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  • Classmates.Com
    Lead Information Architect
    Classmates.Com Sep 2004 - Jun 2005
    Greater Seattle Area
    Providing Information Architecture and User Centered Design leadership for successful dot com. Worked to rebuild various community based applications for reconnecting old friends via virtual and real events.
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  • Bbc
    Senior Designer
    Bbc Feb 2003 - Aug 2004
    London, United Kingdom
    Creative leadership, design management, brand development, interaction design, information architecture, user interface design, user centred design advocate and coach, usability testing, methodologies research, line management, teaching.2 years as the creative lead for building new web-based community and digital identity applications such as "Connector" presence-based IM Client, a hosted chat content production system, and "Single Sign-On" - the universal registration and authentication system for bbc.co.uk. 9 months as the acting Interaction Design Team Leader and original concept designer working on The Creative Archive.
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  • Bbc
    Designer
    Bbc Feb 2000 - Feb 2003
    London, United Kingdom
    Web design, Information Architecture, Interaction Design, Graphic Design, Brand Development, Design Project Lead.Design of program websites as well as central BBC website areas and services such as the home page, site wide templates and navigation systems. Notable projects included the first Teens category, the 'Cult TV' suite of sites, the global navigation toolbar and the most significant redesign of the main homepage to date.
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  • Symagy Pty Ltd
    Graphic Designer
    Symagy Pty Ltd Nov 1996 - Aug 1999
    Canberra, Australia
    Graphic design; Corporate Identity development, promotional and marketing productions, taking and developing design briefs; quoting design and production of projects; production/print liaison; mentoring/coaching other designers; client liaison and management; pre-press and quality assurance.

Anthony Colfelt Skills

User Experience Information Architecture User Centered Design Interaction Design User Interface Design Experience Design Usability Testing User Interface Service Design Design Thinking Creative Direction Information Design User Scenarios Web Design E Commerce Usability Engineering Digital Strategy Seo Ethnography Graphic Design Web Development Customer Experience Research Wire Framing Contextual Inquiry Art Direction Mobile Design Design Strategy Design Management Heuristic Evaluation Card Sorting Social Media Web 2.0 Agile Digital Identity Experience Strategy Personas Prototyping User Journeys Human Computer Interaction Usability Design Task Analysis Paper Prototyping Product Design Site Maps Css Web Analytics Web Applications Participatory Design Rapid Prototyping

Anthony Colfelt Education Details

Frequently Asked Questions about Anthony Colfelt

What company does Anthony Colfelt work for?

Anthony Colfelt works for Windward Publications

What is Anthony Colfelt's role at the current company?

Anthony Colfelt's current role is Managing Director.

What is Anthony Colfelt's email address?

Anthony Colfelt's email address is an****@****.com.au

What is Anthony Colfelt's direct phone number?

Anthony Colfelt's direct phone number is +614476*****

What schools did Anthony Colfelt attend?

Anthony Colfelt attended University Of Canberra, Chevalier College.

What are some of Anthony Colfelt's interests?

Anthony Colfelt has interest in User Interfaces, Web Marketing, User Experience, Graphic Design, Typepad, Guy Kawasaki, Fast Company, Web Design, Web Development, Education.

What skills is Anthony Colfelt known for?

Anthony Colfelt has skills like User Experience, Information Architecture, User Centered Design, Interaction Design, User Interface Design, Experience Design, Usability Testing, User Interface, Service Design, Design Thinking, Creative Direction, Information Design.

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