Colin Bright Email & Phone Number

Grand Rapids, Mi, Us

Jenison, Michigan, United States

- Provide IT support to 50+ users and manage IT subscriptions and licenses- Perform server administration tasks, including Active Directory and Group Policies- Manage internal infrastructure: computers, servers, routers, firewalls, printers, and networks- Coordinate software and firmware updates and system upgrades- Maintain data-center health, perform system audits, and manage backups- Administer email security and spam management in Microsoft 365- Provide daily technical support and diagnose hardware/software issues- Manage the VoIP system, including configuration, maintenance, and troubleshooting- Oversee LAN, WAN, VPN connections, ensuring reliable and secure network connectivity- Implement cybersecurity measures and user access controls to safeguard company data- Manage cloud services like Microsoft 365, including OneDrive, SharePoint, and Teams- Develop and execute backup and disaster recovery plans to ensure business continuity- Coordinate with vendors for hardware procurement, software licensing, and support services- Develop IT documentation and provide training for end-users on systems and IT best practices- Ensure IT policies are in place and compliance with industry standards is maintained- Support for ERP-related issues, mainly troubleshooting and coordinating network integrations

Mt. Vernon

Led strategic automation initiatives, implementing cutting-edge technologies to streamline operations and enhance business efficiency. Managed automation projects, ensuring adaptability to evolving business needs. Proficient in server and network maintenance, proactive issue resolution, and safeguarding data integrity. Frontline responder for help desk support, providing comprehensive technical assistance and efficient incident ticket management. Demonstrated professional etiquette, strong problem-solving, and a commitment to continuous improvement.

Bellingham, Washington, United States

Bellingham, Washington, United States

* Guided cross functional teams through a series of courses ranging from 3-12 days, designed to teach the core competencies required in a mountain environment.* Coached the team as they took their new skills and led their own alpine adventures, while I transitioned into an observer role, unless safety dictated action was required.* Provided mentorship to the team through nightly dinner chats and 1 on 1’s, and acted as facilitator during team disagreements.* Maintained a customer satisfaction level on 9.9/10 based on post course surveys.

Alaska

Influenced positive change within the U.S. fisheries, while collecting accurate and reliable data ensuring proper management of the resource. * Without direct authority, I was able to reduce the miss handling of protected species on one vessel nearly 100%, by utilizing the influence of key crew members to shift fixed mindsets to an understanding that this process is to ensure continued fisheries health, which provides for themselves and families.

Camp Pendleton, Ca