Colin Thomson Email and Phone Number
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I'm a Senior Software Engineering Manager at JPMorgan Chase. I'm responsible for the team that develop our technical help portal software. That means I'm accountable for the development and support of the application, managing the risk and controls agenda, and people management and career development of my team. Prior to this I spent 25 years at BT where I experienced a variety of different roles in IT. There is not much in enterprise IT I haven't encountered.I followed the traditional route of being a software developer and then team leader on a number of interesting projects from writing transactions on BT's mainframe systems, middleware services, airline entertainment systems, and call handling systems for BT's 999 and 100 operators.I then spent a number of years as a solution designer/architect working on CRM systems for BT's mobile service and also designing solutions to improve how BT handled customer problems on voice, broadband and mobile products.Leading teams is what I enjoy though and so I then took an opportunity to help build and lead a new apps development team. I led the design and build of the BT Wifi Android app among others.Having established that team I spent a number of years building a team in our Glasgow and Bangalore Global Development Centres to support and enhance SDLC tooling. This culminated in me leading several agile squads to deliver new services in Collaboration, DevOps and Cloud as part of BT's recent Da Vinci IT Transformation programme. As Product Owner and also Engineering manager I delivered a number of key services which thousands of IT professionals and Business stakeholders in BT use on a daily basis.I'm experienced in recruiting, mentoring and developing the careers of less-experienced engineers and I also have extensive experience of working with third party suppliers and partnering with other organisations. The teams I built were a mix of BT employees and contractors from various IT organisations both in the UK and globally. I enjoy working for a large global business with the opportunities that brings both for personal development and challenges. I also thrive on building effective working relationships with a diverse network of contacts to collaborate together to deliver success. I'm looking forward to a long and enjoyable career with JPMC.
Jpmorgan Chase & Co.
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Vice President Of Software EngineeringJpmorgan Chase & Co. Feb 2021 - PresentGlasgow, Scotland, United KingdomI'm a Senior Software Engineering Manager at JPMorgan Chase. I'm responsible for the team that develop our technical help portal software. That means I'm accountable for the development and support of the application, managing the risk and controls agenda, and people management and career development of my team.
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Cloud Enablement LeadBt Oct 2019 - Jan 2020Glasgow, United KingdomThis role was centered around on-boarding applications and development teams to our Canvas PaaS platform. The Canvas platform is Pivotal Cloud Foundry running on Amazon Web Services IaaS. I managed a team of business analysts, architects and software engineers with the aim of transforming our monolith and legacy applications to 12 factor cloud native micro-services, by embedding an efficient self-service pipeline service in our business.Key Responsibilities• Embed Agile Practices within the squad driving iteration to enhance the enablement service and improvements on the Canvas platform• Deliver a user-centred end-to-end enablement process to facilitate efficient cloud enablement and closure of legacy Datacentres• Recruitment and people leadership of BT staff and vendors in the UK and India -
Next Generation Tools ManagerBt Jan 2018 - Oct 2019GlasgowDefine the standards, guidelines, best practices and methodologies for software engineering lifecycle tooling across BT IT.Own the current tools landscape and its evolution to support the broader aims of the team and to standardise across BT/EE platforms;Ensure adequate controls are embedded through the software development life-cycle and provide assurance that the software engineering community has high awareness of the controls and has embedded them into working practice;Downstream new innovations across IT and to CIO teams.Key ResponsibilitiesLeader for 22 developers and application support staff across sites in the UK and IndiaOperational management of enterprise scale tools and services for 12000+ usersIT Transformation - Service owner for the new pan-IT Collaboration service under project Da VinciStrategy – Focus is on best practices, technology, and delivering business value through software of high quality in more complex projects.People – Build & lead a team of fully engaged software engineers and demonstrate role model behaviours, ensure the team is fully versed & the team understand the current engineering cultures. I work as both a mentor & coach.Governance – I ensure that the team are fully aware of the governance processes that are in place and that they fully understand and follow them. I ensure standards set are followed and maintained. I ensure that security principles are embedded in our design and development activities.Innovation – I actively encourage innovation and allow the team a platform to demonstrate new skills, technologies and solutions.
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Tools Development And Operational LeadBt Jan 2013 - Jan 2018Glasgow, United KingdomOperational and development owner of a suite of enterprise wide tools across BT Technology, Service and Operations, which underpin the Software Lifecycle from Demand Management through to Testing.Key Responsibilities• Team leader for 13 developers and application support staff across sites in the UK and India• Operational management of enterprise scale tools and services for 12000+ users• Piloting and experimental PoCs for new and emerging tools and practices• Rationalizing toolsets and preparing an aging tools estate to support DevOps, Continuous Integration practicesKey Achievements• Greatly reduced system outages and incidents across our tools estate via maintenance releases and introducing regular housekeeping policies (e.g. 1 JIRA outage a year down from 1 a month)• Rationalised a number of applications and associated hardware to improve the cost base. • Step change improvement of our tools compliance with BT IT General Controls (e.g. ~40 CAT A vulnerabiltiies down from ~400)• Introduced automated software patching regime to protect us from vulnerabilities• Piloted and subsequently launched a number of IBM tools on BT Cloud IaaS Platform• Transition of application support from Virtusa to TechMahindra saving ~80k a year costs
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Lead Software EngineerBt Sep 2011 - Jan 2013Glasgow, United KingdomI was one of the team leaders in the Glasgow Mobile Applications team, developing smartphone applications for the various lines of business in BT. I developed a white-label app for Communication Provider customers of BT Wholesale, and also delivered a new BT Wi-Fi app for BT Retail. The team also developed a suite of apps for BT Openreach engineers to use on iPhones that assist them with their day to day job of fixing BT's network.
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Lead It Solution DesignerBt Aug 2007 - Sep 2011I work as a Solution Designer in the Retail Trouble to Resolve area. I do end to end design for the systems and processes that support customers when they phone in with a problem on their WLR3 PSTN service or Broadband. The main aim of this is to fix customers faults Right First Time and as quickly as possible.My job mainly involves initially impacting requests from BT Retail to estimate the cost and effort involved to improve the systems that support resolving problems on WLR3 and BB. I then work with component designers and E2E test teams to produce an E2E design that meets the agreed customer requirements.
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Senior It Solution DesignerBt Sep 2004 - Aug 2007In this job I did solution design for BT's mobile service for business customers. Worked on lots of projects here but the main one was doing the provisioning and billing design for BT Corporate Fusion Net which should be launching very shortly. So basically that the customer is able to order the product via BT's systems stack and also that they are billed correctly for their usage of the product. Also did a bit of busness process design and systems integration and operational readiness testing which was not my job!
Colin Thomson Skills
Colin Thomson Education Details
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1St Class Honours
Frequently Asked Questions about Colin Thomson
What company does Colin Thomson work for?
Colin Thomson works for Jpmorgan Chase & Co.
What is Colin Thomson's role at the current company?
Colin Thomson's current role is VP of Software Engineering at JPMorgan Chase & Co..
What is Colin Thomson's email address?
Colin Thomson's email address is colin.thomson@bt.com
What schools did Colin Thomson attend?
Colin Thomson attended University Of Glasgow.
What skills is Colin Thomson known for?
Colin Thomson has skills like Soa, Software Development, Agile Methodologies, Telecommunications, Integration, Enterprise Architecture, Change Management, Mobile Applications, Testing, Service Delivery, Solution Architecture.
Who are Colin Thomson's colleagues?
Colin Thomson's colleagues are Briseida G Estrada, Mary Phelps, Ricardo Peña, Sangeetha Pentapati, Kristie Meyer, Jeannine Lebherz, Lesa Russell.
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