I led the Software Engineering organization of 100+ engineers across five design centers in the Philippines, China, Hong Kong, Taiwan and the US.My core responsibility is driving continuous improvement in the global software development process via training, automation systems, and metrics.I work with the Hardware, Software and Program Management teams to ensure product quality and share new development process ideas.I work with customer and our marketing department to identify future disruptive trends and technologies and develop pro-active solutions.

Led a team responsible for improving software quality and engineer expertise. We are attacked this in several ways, including training, roll-out of better tools and processes, and the deployment and support of a global shared firmware platform.We also developed pro-active solutions and strategies for tackling upcoming trends and disruptive technology.

Primarily responsible for leading the design, development and deployment of a new firmware platform for use in all our future power supply products. Developed a metrics gathering and reporting system to ensure process compliance and drive continuous improvement. Championed and supported the roll-out of new tools (GitHub, Jenkins) and processesAt the start 2012 I transferred from the Embedded Computing division to the Embedded Power division within Emerson.In November 2013 the Embedded Computing & Power divisions of Emerson Network Power was sold to Platinum Equity and re-branded as Artesyn Embedded Technologies

Managed a team of engineers producing firmware, including BIOS, OS drivers and system support code, for our embedded computing products.Deployed development tools and processes into a the recently formed team.Worked closely with the site lead, architects and hardware managers to define the roadmap and technical direction for future products. Worked directly with customers to understand and deliver their requirements in custom products.

Designed and developed software solutions for converging next generation telecoms networks with traditional technologies, included development and support of the flagship Signalling Gateway (SG) product.Designed the high level system architecture for the new configuration and control system used in the latest SG product.Designed, developed and deployed user configurable automated test software to perform conformance and regression testing across several different hardware platforms.This was originally with Artesyn Technologies who were bought by Emerson Network Power in 2006

Implemented a highly-available Voice over IP (SIP) soft-switch for a small local ISP. This involved combining open source technologies with proprietary packages and custom built interface and control software.Designed and implemented supporting systems for the soft-switch including local database storage for billing and customer records, backend interface software coupling this to the external website and live systemDeployed a system to allow seamless changeover between live and backup systems along with a real time monitoring solution to provide a high available solution.

Part of a team that designed, implemented, and supported a new programming language for describing telco protocols. This language allow products to decode or encode protocols for use in other applications.Provided training in use and development of new protocol language and legacy software to local and remote offices, including time on site with engineers in China.Supported and developed legacy network monitoring platforms, including implementing software to directly decode a wide range of communications protocols for use throughout the rest of the system.