• Manage the central hub between enterprise sales, digital, compliance, and tech teams to launch new enterprise initiatives. Led launch of email disclosures (reduced average call length to maximize sales opportunities and improve customer experience).• Lead reporting for Commercial Acquisition Group channel and sub-channels, one of the largest revenue-generating teams at AmEx. Source of truth for all things CAG.• Launch new lead generation and sharing initiatives between vendors, proprietary Tele-Sales teams, and Face to Face sales teams to unlock new • Own launch process of sales enablement tools/processes including developing the strategic roadmap, coalition building, training, and implementation of tools

• Managed $1MM book of Fortune 500 accounts in CPG, industrials, and healthcare spaces• Performed due diligence, specifically on org. structure and 1-5 year strategies, to identify key growth drivers in capabilities throughout each org.• Built playbook for reporting ROI of training program and managed quarterly account progress reports• Consulted executives on developing training programs: identify critical pain points or strategic objectives, develop program with LXAs, Product, & Engagement managers, and deliver high NPS programs

-Support local and global admissions leadership with local initiatives and communication across campuses.-Serve as liaison for New York City admissions.-Assist Regional Director with forecasting, reporting on team progress, and process compliance.-Create sales events and schedules for sales team.

Empowered individuals to find the work they love through the implementation and execution of sales strategy for all B2C leads.Delivered reports and analysis on optimal contact strategy for leads. Trained new hires on best practices in workflow, strategy, and products. Sales calls utilized in new training platform. Generated over $1 million in revenue.

Developed trusted advisor/influencer program for health and wellness professionals.Collaborated with all departments to ensure customer received the best possible experience.Provided necessary elbow grease when needed.