performance line manager with 36 patrols reporting direct to me. also from April 2023 6 month secondment to recruitment, carrying out both technical and competency interviews.

Head diagnostic Technician, working through technical diagnostics, liaising with Renault France and factory, to perform updates and repairs to vehicles with recalls and faults, face to face customer liason, ensuring customer satisfaction and brand quality, Team leader of Technicians, controlling job applications and all job card write ups correct also ensuring correct warranty process adhered too.

Supporting Technical workshop, ensuring customer one to one experiance is delivered to the highest level.Supporting parts department ensuring correct levels of stock control adhered to and trade customer deliveries met.