Colin Ho's Location
St Thomas, Ontario, Canada, Canada
About Colin Ho
Highly Driven, versatile, and passionate individual with a demonstrated history of working in the various fields including: client relations, logistics, telecommunications, and account management. Lean Six Sigma Green Belt, Skilled in Sales, Management, Client Account Management, and Technical Expertise. Strong client management, reciliences, sales expertise with a Bachelor's degree focused in Psychology.
Colin Ho's Current Company Details
Colin Ho Work Experience Details
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Contact Center RepresentativeTdSaint Thomas, On, Ca
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Sales And Operations Management RepresentativePenske Truck Leasing May 2023 - PresentLondon, Ontario, CanadaAchieved a UT rate of 97.8% for the month of May, highest in the entire company. -
Assistant ManagerOil Gard Anti-Rust Canada Ltd. Sep 2021 - May 2023London, Ontario, Canada- Trained and managed new technicians to perform at a high level of quality and output.- Cross sell and up sell new and existing customers on other products and services as while instilling company values and proof.- Managed the store and took command of new situations that had was encountered -
Customer Service Coordinator - DispatchRyder Ltd May 2021 - Nov 2021Woodstock, Ontario, Canada -
Customs ClerkRyder Ltd Aug 2020 - Nov 2021London, Ontario, Canada- Ensure that cargo reporting is processed accurately and in a timely manner via e-manifest with CBSA and US CBP.- Ensure in-bond shipments get cleared.- Obtain broker information.- Ensure all necessary documentation is reviewed and approved for carrier P.A.P.S and P.A.R.S submission with Customs brokers across North America so that customer requirements are met in terms of freight being delivered on time.
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Customer Service Coordinator - Dispatch/Customs ClerkRyder Ltd Aug 2019 - Nov 2021Woodstock, Ontario, Canada-Dispatches drivers for shipment pick-ups and deliveries.-Updates shipment tracking system, maintains timely data integrity, and prioritizes time sensitive cargo.-Troubleshoots in field breakdowns, accidents, and creates action plans for active routes.
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Sales ConsultantBell Oct 2017 - Aug 2019Toronto, Ontario, Canada- Strives and achieves sales metrics while prioritizing client relations.- Manage client’s accounts meticulously during and through their time using our services.- Plan and execute marketing strategies with the team to maximize opportunities.- Develop and grow the team’s knowledge and skills to execute at a proficient rate to achieve success. -
Store SupervisorEscapade Sports Mar 2016 - Jul 2017Hong Kong, Hong Kong Sar- Coordinated the team with the achievement of target and goals both on and off site.- Lead an inventory team to manage, order, move, ship and received stock.- Game plan marketing and product promotions for all in-store and external events displays.- Developed colleagues for specific roles and extensive knowledge that once implemented, exceeded sales objectives and client gratification. -
Sales AssociateRimba Rhyme Collections Ltd. May 2014 - 2015Hong Kong- Interfaced, account managed and provided high class service to our high profile clients.- Conducted sales for handmade, made to order, customizable furniture.- Educated clients on a vast volume of products and services provided with a coherent and apparent.- Exceeded company’s maximum monthly target of $150,000.- Provided high level of services in order to give excellent client relations.- Connected with clients world-wide to schedule future deliveries.
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Food ServerThe Salted Pig Dec 2013 - May 2014Hong Kong- Welcomed guests and ensured guest satisfaction- Answered questions and demonstrated menu knowledge- Provided bartending services and beverages behind bar- Handled Cash (when processing the check) and handled complaints- Connected with customers world-wide to schedule future deliveries -
Shop Manager, Assistant Manager, And TechnicianOil Gard Anti-Rust Canada Ltd. Oct 2008 - Dec 2013London, Ontario, Canada- Addressed customer needs while operating and maintaining a shop- Supervised and trained a crew- Kept inventory of shop and warehouse- Applied anti-rust on vehicles, attached trailer hitches, prepared vehicles for reflex bed liner - Ensured customer service, contacted dealers, and booked appointments- Operated a POS program and handled transactions
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Onsite It, Computer Hardware Technician And Customer ServiceVirtual Micro Technology Oct 2003 - Dec 2012London, Ontario, Canada- Serviced both hardware and software trouble shooting onsite- Utilized remote access for IT solutions- Assembled computer systems and communication products- Installed, tested, and troubleshoot Windows 98, XP, Vista, and 7- Troubleshoot computers, printers & peripheral devices -
ServerMandarin Restaurants Corporation Dec 2006 - Dec 2007London, Ontario, Canada- Waited upon multiple tables- Worked as a team with other employees to meet customer’s needs- Acted quick and efficiently to move plates and cutlery to the kitchen - Worked as a team with other employees to meet customer’s needs- Maintained an always clean and presentable workstation
Colin Ho Skills
Leadership
Business Ethics
Presentation Skills
Team Building
Ethics
Client Relations
Product Knowledge
Deductive Reasoning
Retail
Account Management
Sales
Office 365
Microsoft Powerpoint
5s
Customer Satisfaction
Business Development
Client Services
Telecommunications
English
Team Performance
Professional Ethics
Team Leadership
It Hardware Support
Process Improvement
Customer Relationship Management
Strategic Planning
Resolving Issues
Microsoft Office
Microsoft Word
Marketing
Supervisory Skills
Microsoft Excel
Customer Management
Logical Approach
Time Management
Microsoft Outlook
Employee Training
Customer Service
Product Promotion
Observational
Cantonese
Decision Making
Interpersonal Skills
Teamwork
Computer Literacy
Management
Analytical Skills
Lean Six Sigma
Problem Solving
Mobile Devices
Written Communication
Easily Adaptable
Creative Problem Solving
Presentations
Retail Sales
Mobile Technology
Logistics Management
Colin Ho Education Details
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Prima Bestari Of MalaysiaBachelor Of Arts (Hons) - Ba (Hons) -
Community College Of City UniversityAssociate'S Degree
Frequently Asked Questions about Colin Ho
What company does Colin Ho work for?
Colin Ho works for Td
What is Colin Ho's role at the current company?
Colin Ho's current role is Contact Center Representative.
What schools did Colin Ho attend?
Colin Ho attended Prima Bestari Of Malaysia, Community College Of City University.
What skills is Colin Ho known for?
Colin Ho has skills like Leadership, Business Ethics, Presentation Skills, Team Building, Ethics, Client Relations, Product Knowledge, Deductive Reasoning, Retail, Account Management, Sales, Office 365.
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