• Manage a team of 7 developers to deliver the product roadmap• Continuously connect with clients to understand their needs and prioritize tasks for development • Create user stories and specification documents to be developed to improve product• Encourage team work and collaboration.

• Managed external development teams to execute the completion of a fully functional SAAS product• Created all specification documents and user stories for development team to deliver on• Built and maintained client relationships from initial contact, sales, product implementation, support, adoption and churning • Had a great run but new it was time to explore other options

• Manage operations and business development for a division of the world’s largest Pilates education, equipment, and DVD Corporation.• Oversee sales, scheduling and enrollment of educational courses and workshops in multiple locations in North America• Manage communication within multiple corporate training centers on company direction and processes • Monitor staff progress and create individual and team development plans to increase satisfaction and performance • Recruit, train and manage 32 staff and independent contractors.• Conduct training seminars for staff on effective sales and professional customer service tactics.• Conduct performance reviews and oversee development plans for staff through metrics, tracking and coaching.• Develop and oversee yearly marketing strategy and budget • Plan and manage scheduling of staff and independent contractors. • Strategically manage budget and expenses in excess of $3 million.• Negotiate business and leasing contracts with our partners in Denver and New York.• Deliver sales and best business practice presentations for groups of up to 55 business owners.• Liaising and consulting with executive and senior management on business projects, product development, and overall corporate strategies.Accomplishments• Exceeded budgetary sales goals (increasing revenue by over 20%) in each fiscal year of employment. • Created B2B relationships to promote business and increase membership• Sourced, implemented and managed new IT system to improve efficiency of business operations.• Managed the redesign of studio website.• Maintained a client retention rate of over 80% (industry average is 50%).• Developed new customer service practices and complete staff training manual.

• Set and consistently met sales objectives in line with team and company goals.• Created and delivered presentations to clients and business owners. • Delivered solutions and maintained relationships with current accounts while seeking new opportunities for growth.

• Managed operations and business development for a 6000 member, 20000 square foot fitness club• Developed and implemented corporate membership sales packages successfully signing on numerous business.• Controlled expenses and budgets and ensured the financial management of all club operations.• Developed and consistently delivered on strategic annual business development plan.• Recruited, trained and managed team of 20.• Conducted performance reviews and oversaw development plans for staff. • Created and managed group fitness program. Accomplishments• Increased overall sales by 20% over a two-year period.• Established new corporate sales program that was implemented in all four Florida Fitness locations.