-Led human capital due diligence projects. -Analyzed and provided technical input and benchmarking on health & welfare, retirement, employment agreements, equity plans, and human capital sections of the draft purchase agreement. -Provided ongoing relationship management oversight to clients. -Worked directly with clients, as well as their outside advisors (typically legal, accounting, or environmental experts). -Coordinated with internal resources to develop project findings, including international benefits, pension, and executive compensation experts, Reps and Warranties brokers, originators, and other M&A team members. -Collaborated with originators in establishing relationships to develop further business opportunities. -Prepared proposals and made presentations to clients. -Wrote and delivered due diligence reports and memorandums.

- Manage an assigned book of business.- Built, expanded, and solidified relationships with existing clients.- Responsible for the day-to-day account management for moderately complex client accounts.- Led appropriate resources to address the client's risk/capital management needs.- Secured existing business and drove the sale of additional services and coverage levels.- Cultivated relationships with senior members in the client organization as well as with day-to-day client representatives.- Coordinated the work of administrative support and customer service.

-Provides administrative support services pertaining to clients' wide-ranging employee benefit plans.-Help to resolve client problems and inquiries requiring in-depth interactions with various insurance carriers or employee benefits vendors.-Act as a main point of contact for any and all client issues or inquiries. -Participate in marketing procedures for both new and existing client lines of coverage, according to both internal and client standards. -Prepare renewals and client information presentations while assisting with the RFP process. -Assists with annual compliance practices for clients, including annual tax filings associated with employee benefit plans.

• Conducts credit investigation and analyzes credit information pertaining to commercial loan relationships up to $2 million in exposure.• Monitors and prepares reports related to NBT’s asset based lines of credit, ensuring they remain in compliance with the Bank’s strict guidelines and policies.• Effectively manages multiple time-sensitive assignments while collaborating with a variety of different personalities in a fast-paced work environment.• Investigates all sources of credit and financial information, including reporting services, credit bureaus, and related companies in order to form a complete picture of a commercial customer’s financial health.• Analyzes financial statements and related materials using Moody’s Risk Analyst software, including audited financial statements, corporate and personal tax returns, and company-prepared interim financial statements.• Prepares extremely detailed loan package summaries, which include an extensive written report of the potential customer and their credit worthiness, as well as extensive financial analysis of the customer’s financial performance.

-Completed comprehensive 5-week rotations in the Management Development Program through various departments, such as Wealth Management, Retail Banking, Credit Support, Risk Management and Collections.-Have successfully contributed to each department’s success in many fast paced environments, where the ability to work in teams and manage several tasks simultaneously is paramount.-Worked with senior management to redesign the Wealth Management website as part of NBT’s rebranding efforts.-Conducted a comprehensive audit of retail banking procedures for low to moderate-income families with senior Risk Management staff as initiated by the NYS Attorney General.

-Worked closely with lenders and analysts to prepare loan packages and relationships-Worked extensively with Moody's Risk Analyst software in daily activities-Prepared financial statement spreads and financial analyses of both small and large companies

-Interacted with customers both in person and on the phone-Helped customers complete daily transactions and resolve customer problems-Used great teamwork and organizational skills daily