Colin Phillips Email and Phone Number

-Led Enrollment Team that provides US based academic study programs for international high school students-Highly organized, process-oriented manager that solves efficiency challenges-Hired, trained, and coached a team of staff located in Portland, Maine and Boston, Massachusetts, including two team supervisors as well as temporary staff members-Defined and oversaw both short and long-term team and individual goals-Part of leadership force responsible for developing new programs… Show more -Led Enrollment Team that provides US based academic study programs for international high school students-Highly organized, process-oriented manager that solves efficiency challenges-Hired, trained, and coached a team of staff located in Portland, Maine and Boston, Massachusetts, including two team supervisors as well as temporary staff members-Defined and oversaw both short and long-term team and individual goals-Part of leadership force responsible for developing new programs and product/pricing models-Increased overall program enrollment by 46% in one year, including high levels of student retention year over year-Directed program admissions process, systems development, program finances/budget, and all day-to-day operational aspects-Oversaw high school student enrollment at over 150 partner U.S. high schools, including public, private day, boarding, and charter schools-Served as Business SME in development and implementation of new integrated application management and CRM system across all aspects of business, working closely with BAs and internal IT and Development teams Show less

-Spearheaded new program development, doubling the number of available F-1 programs in 12 months and exceeding one enrollment target by 150% in the first year-Excelled in creating efficient F-1 team procedures and SOPs in a fast-paced, continually changing, environment-Oversaw all aspects of student application review, high school acceptance, international partner training, school outreach, and more-Responsible for ensuring each Enrollment Specialist met enrollment target in his/her… Show more -Spearheaded new program development, doubling the number of available F-1 programs in 12 months and exceeding one enrollment target by 150% in the first year-Excelled in creating efficient F-1 team procedures and SOPs in a fast-paced, continually changing, environment-Oversaw all aspects of student application review, high school acceptance, international partner training, school outreach, and more-Responsible for ensuring each Enrollment Specialist met enrollment target in his/her territory-Assisted the International Sales Team with student recruitment from key markets around the world-Led the high school team in user acceptance training for Beacon and Salesforce, including logging, prioritizing, and communicating worldwide system issues with the development team for fixes-Oversaw all program finance transactions, payouts, processes, tracking, and reporting for the F-1 high school program Show less

-Assisted with hiring and training new incoming coworkers-Attended meetings associated with the development of the USA High School Plus Program-Received and reviewed applications for both the J-1 and F-1 student visa-Helped with editing and updating training materials for both new hires and international partners-Facilitated communication between international partners, the placement team, and office staff-Tracked special placement paperwork, student placement information… Show more -Assisted with hiring and training new incoming coworkers-Attended meetings associated with the development of the USA High School Plus Program-Received and reviewed applications for both the J-1 and F-1 student visa-Helped with editing and updating training materials for both new hires and international partners-Facilitated communication between international partners, the placement team, and office staff-Tracked special placement paperwork, student placement information, and health documents-Oversaw aspects of high school exchange finance-Maintained and revised SOPs-Assisted with cross-training internal teams-Conducted Pre-Departure Orientations in Eastern Europe in 2016-Attended multiple CIEE national conferences-Worked with the IT department to produce a brand new F1 participant application system-Created International Partner training materials for the new F1 participant application system-Worked as the main high school point of contact for issues regarding the new F1 participant application system Show less

-Received and reviewed student applications for both the USA High School and USA High School Plus Programs-Facilitated communication between international partners, the placement team, and office staff-Tracked special placement paperwork, student placement information, and health documents-Participated in training new hires, on boarding and training new partners, and tracking and logging invoices and payments-Assisted with student flights, NYC orientations, international… Show more -Received and reviewed student applications for both the USA High School and USA High School Plus Programs-Facilitated communication between international partners, the placement team, and office staff-Tracked special placement paperwork, student placement information, and health documents-Participated in training new hires, on boarding and training new partners, and tracking and logging invoices and payments-Assisted with student flights, NYC orientations, international pre-departure orientations, community service, and more-Attended the national meeting to strategically plan for the placement season Show less

-Enroll Mainers in the local renewable energy option sponsored by the MPUC-Educate the community in the Portland, ME area about the benefits of buying local energy that is cleanly, and sustainably, generated-Field captain responsibilities include training new hires, leading team events, and liaising between the national company 3 Degrees and the field staff.

-Worked with students who are considering studying internationally and help them through the complex process of going abroad. -Responsible for writing blog posts for The Education Abroad Network, attended study abroad fairs, and wrote reviews for them.

I worked mainly with the general public at Billings Farm & Museum in the hospitality and customer service areas. In addition to open interpretation, I gave formal talks and information sessions on the animals and processes that go on at the farm, including cows, calves, horses, and sheep. I educated visitors on the cultural history of Vermont, focusing on environmental stewardship and man's relationship to the land. I also was involved with customer service, talking to visitors about different… Show more I worked mainly with the general public at Billings Farm & Museum in the hospitality and customer service areas. In addition to open interpretation, I gave formal talks and information sessions on the animals and processes that go on at the farm, including cows, calves, horses, and sheep. I educated visitors on the cultural history of Vermont, focusing on environmental stewardship and man's relationship to the land. I also was involved with customer service, talking to visitors about different aspects of the museum, farm, and Vermont in general. Finally, I worked with the Facilities Manager on the general care taking of the farm and museum. Show less

I was responsible for the well-being of all of the animals at the hospital, including dogs, cats, rabbits, birds, reptiles, etc. This included walking, feeding, medicating, cleaning, bathing, and monitoring all of the animals. Kennel attendants were also responsible for the cleaning and maintenance of the hospital. In addition, I helped train new employees and assist other coworkers with their responsibilities.

I worked as a TA for multiple professors at Stonehill College in the biology and the chemistry department. I helped students, primarily first-year students, manage the stress of being a science major at Stonehill, whether they were a biology, biochemistry, chemistry major or something else. I also gave review sessions, taught classes, and acted as a liaison between the students and the faculty. I graded student exams and helped Stonehill professors in any way I could.