I am an Information Technology professional involved in the development of leading-edge technology. I enjoy using Information Technology and Management Skills with automating software technologies, producing better solutions and more concise documentation.Technical Writer with experience of collaborating with internal teams to develop Standard Operating Procedures (SOPs) and a broad range of Reference Manuals, Operator Manuals, User Manuals, and training documentation along with relevant internal-facing technical documentation. Key skills include the ability to obtain an understanding of applications, and documentation requirements, planning, developing and writing technical procedures and manuals. As well as the ability to research, develop, document technical design specifications. I am currently exploring the ITIL framework for a new project.𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀/𝗦𝗲𝗰𝘁𝗼𝗿𝘀: 𝗛𝗲𝗮𝗹𝘁𝗵, 𝗛𝘂𝗺𝗮𝗻 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀, 𝗚𝗼𝘃𝗲𝗿𝗻𝗺𝗲𝗻𝘁 & 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻, 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆, 𝗧𝗲𝗹𝗲𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 & 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴.Key Skills: Analytical: Business Analysis, Technical Writing, Business Process Improvement/Reengineering, User Acceptance Testing. Professional: Program/Vendor Liaison, Technical Documentation and Database Reporting, Project Coordination, Information Systems/Programming.Technical: Windows Workstation Operation Systems: XP, 7, 8, 10, Server 2003 to 2012.Database: Azure SQL Database, SQL Server, Microsoft Access and Excel, Oracle 10gProgramming: Appsheet, Visual Basic, C#, SQL, PL/SQL, PythonNetwork: Active Directory, Terminal Services/RDP, 3G/4G ADSL Broadband.Mobile: iOS (iPhone and iPad) and Android devices