Colin Sinclair Email & Phone Number

Healdsburg, Ca, Us

Geyserville, California, United States

Healdsburg, California

DTC Sales- Compose monthly email blasts to general consumer lists and to Club members. - Coordinate or participate in Social Media campaigns. - Manage customer relations. - Compose and send monthly offers and respond to club or consumer emails. - Process, pack, schedule and ship all Tasting Room, Internet and telephone orders.Wine Club Manager- Compose and send quarterly Club email announcements, process quarterly Wine Club batches and relay shipping information.- Modify Club Members quarterly Club packs as needed. Manage tracking of quarterly Club packs through The Daily Shipper online. - Compose monthly Wine Club & retail ‘Special’ offers through Vertical Response. Tasting Room- Oversee and manage tasting room. Work together with Tasting Room Lead regarding scheduling, sales goals, phone sales program, daily responsibilities, etc. - In charge of all hiring and employee development.- Work with local wineries and associations to drive traffic to the tasting room. - Coordinate team messaging and train staff for Club conversion.Event Planning- Coordinate with co-workers and Caterer as to Event dates, rental needs and food needs for Events. - Act as Winery Representative during Events and help with set up and break down of all events. - Compose Vertical Response emails announcing Winery Events, ticket prices and dates. - Coordinate with graphic designer all menu’s for events and create necessary forms for potential sales during Events.General Admin- Daily use of AMS.- Management of all social media including Facebook, Instagram and Twitter.- Handle incoming phone calls and direct calls to appropriate staff members. - Keep tasting room and office cash registers up to date (adding new items to cash registers when needed, i.e. new vintages of wines & new merchandise). - Enter New Club applications into system. - Add new vintages of wine to online shopping cart (including art work and descriptions).

Healdsburg, California

General Manager at MIX Garden. Oversee all aspects of landscape materials yard and vegetable start nursery. One year into this job I also began to manage our 5 acre farm which grows fresh produce for retail sale in our store and wholesale to local restaurants.- Oversee a staff of 10-25 employees depending on the season.- Handled hiring, training, scheduling and firing of all employees.- Created employee handbook detailing all aspects and guidelines of MIX Garden.- Handle all large orders of landscape materials including rock, soil, bark and sand for resale. - Created a weekly produce box program (CSA). This program gained popularity quickly and during peak season may sell an average of 10-15 boxes per week.- Improved retail produce business. Increased marketing and enhanced in store display. - Customer service: Educate customers on all materials offered so they can find the correct materials for the job. Schedule deliveries, load customers vehicles with a skip-loader or forklift.- Manage all social media accounts including Facebook, Twitter and Instagram.

Santa Rosa, California

Sales consultant selling multiple types of signage. - Inside sales: Took over current accounts and acted as direct contact for all orders. Formed close relationships with high end customers. Met all customer needs efficiently and thoroughly. - Outside sales: Contacted prospective customers by phone and by direct marketing. Clearly communicated business capabilities and options. - Production: Followed each step of the production process closely to see to it that everything was done correctly and efficiently. Helped create product by lending a hand when needed.- Installation: Helped install multiple types of signage for customers.

Healdsburg, California

Direct to Consumer Manager- Managed tasting room in Alexander Valley consisting of 8-12 employees. Developed customer tasting materials, initiated food pairing program and overall enhanced guest experience.- Organized industry events, wine event weekends and VIP client tastings.- Managed all aspects of tours at winery (Bell Mountain Ranch). Led tour groups throughout the property visiting the gardens, vineyards and winery. Educated guests and lead private tastings.- Contributed to wine club growth. Routinely enrolled 30+ customers per month in wine club.- Manage all social media accounts including Facebook, Twitter and Instagram.

Geyserville, California

- Responsible for co-creating and opening a new Italian restaurant in the small town of Geyserville, Ca. - Hired as General Manager with plenty of restaurant experience but no previous management experience.- Managed a staff of 40+ employees including front of the house and back of the house positions.- Handled hiring, training, scheduling and firing of all employees.- Helped create restaurant decor and style.- Helped to create and develop a menu consisting of seasonal Italian dishes. - Responsible for creating and maintaining a wine list consisting of wines from local and Italian producers. Scheduled weekly tastings with wine reps. Placed all wine orders while staying within a weekly budget and keeping a detailed inventory. Created, and maintained, close working relationships with local winemakers.- Created off-site catering program. Developed all guidelines, pricing information and policies regarding off-site catering. Met with prospective customers, continued open communication and met all customer needs. Staffed all catering jobs, placed orders for rentals while corrdinating drop-off and return, managed transportation of equipment and scheduled timing for all events.- Large party event planning. Developed all guidelines, pricing information and policies regarding patio buy-outs, dining hall buy-outs and entire restaurant buy-outs.- Acted as on-site IT personnel. Continually updated POS system, updated website with resturant information as well as menus.- Handled all opening and closing duties. Also created daily opening and closing checklist for employees to complete.- Responsible for daily credit card reconciliations and handling of all cash deposits.- Manage all social media accounts including Facebook, Twitter and Instagram.- Daily customer service. Throughout a 10+ hour shift I was consistently on the floor helping staff and guests. I developed many personal friendships with my customers that I continue to have to this day.

Bachelor'S Degree, Business Administration And Management, General, 3.5 Gpa

Transferred to San Diego State University from Santa Rosa Junior College. Completed one semester as a Sociology major and then changed my.

Associate Of Arts (Aa), Liberal Arts And Sciences/Liberal Studies, 3.5 Gpa

Completed various courses to earn an Associates of Arts degree. Enrolled in classes covering multiple subjects in order to discover where.