Colin Chapman

Colin Chapman Email and Phone Number

Service Transition Manager at KompiTech @ KompiTech
zurich, zurich, switzerland
Colin Chapman's Location
Reading, England, United Kingdom, United Kingdom
Colin Chapman's Contact Details

Colin Chapman personal email

n/a
About Colin Chapman

A highly accomplished IT manager with wide ranging leadership experience of delivering full lifecycle IT Infrastructure and a strong track record of delivery, supplier management, commercial negotiation and in developing high performing teams. Highly experienced in ITIL and in managing a wide range of outsourced services.Specialties: Qualified ITIL V3 Expert.

Colin Chapman's Current Company Details
KompiTech

Kompitech

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Service Transition Manager at KompiTech
zurich, zurich, switzerland
Website:
kompitech.com
Employees:
48
Colin Chapman Work Experience Details
  • Kompitech
    Service Transition Manager
    Kompitech Feb 2019 - Present
    Bracknell
    View
  • Meganexus Ltd
    Service Delivery Manager
    Meganexus Ltd Oct 2018 - Feb 2019
    London, United Kingdom
    View
  • John Lewis Partnership
    It Service Desk Manager (Head Office And Retail)
    John Lewis Partnership 2015 - Oct 2018
    Bracknell
    Managing the Waitrose 1st and 2nd line SDI 3 star accredited and large Service Desk of the year award winning Service Desk.Merging of Head Office and Retail support desks, to deliver outstanding service.Established and managed a comprehensive induction process along with a formal programme of IT training for all Partners.Hands on management of the Major Incident Management process.
    View
  • John Lewis Partnership
    It Service Desk Manager (Head Office)
    John Lewis Partnership 2011 - 2015
    Bracknell
    Design, set up, implemented and managed the Waitrose Head Office IT Service Desk. Introducing a culture of ITIL service, and establishing service levels and key performance measures.
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  • Hibu
    Managed Services Manager
    Hibu Apr 2010 - Nov 2010
    Reading
    Managing the IT third party support services
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  • Yell
    Head Of I.S. Supplier Performance
    Yell Apr 2009 - Mar 2010
    The Strategic management of key suppliers. Ensuring consistency of approach to contract and supplier management that is focussed on service and the bottom line.
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  • Yell
    Infrastructure Manager
    Yell Apr 2008 - Mar 2009
    Operational management and support of the Voice and Data Networks, including the Contact Centres. The PC infrastructure and Service improvements in the highly pressurised environment of public facing services.
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  • Yell
    Platforms Manager
    Yell Apr 2003 - Mar 2008
    Operational management and support of the Datacentre, Server and PC infrastructure and the Enterprise monitoring and alerting services.
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  • Yell
    Desktop Services Manager
    Yell Jun 1998 - Mar 2003
    Operational support and management of over 4500 Desktop and Laptop PC’s, and the Lotus Notes corporate messaging system.
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Colin Chapman Skills

Service Management Itil Service Delivery It Service Management It Operations Sla Service Desk It Management Incident Management Stakeholder Management Prince2 Project Delivery Outsourcing It Strategy Data Center It Outsourcing Service Improvement Managed Services Enterprise Architecture Business Process Call Centers Vendor Management Infrastructure Pmo Business Analysis Operations Management Problem Management Business Continuity Governance Change Management Team Management Itil Certified Management Supply Management

Frequently Asked Questions about Colin Chapman

What company does Colin Chapman work for?

Colin Chapman works for Kompitech

What is Colin Chapman's role at the current company?

Colin Chapman's current role is Service Transition Manager at KompiTech.

What is Colin Chapman's email address?

Colin Chapman's email address is co****@****ine.com

What skills is Colin Chapman known for?

Colin Chapman has skills like Service Management, Itil, Service Delivery, It Service Management, It Operations, Sla, Service Desk, It Management, Incident Management, Stakeholder Management, Prince2, Project Delivery.

Who are Colin Chapman's colleagues?

Colin Chapman's colleagues are Julie Ramaligum, Mustafa Ersoy, Nikita Edwards, Nabeel Notak, Jian Wang, Nikita Edwards, Lucie Rejzko.

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