Colin Batin Email & Phone Number

United States

United States

Anderson, Indiana, United States

Set and manage policies for customer services and guest relations. Trained junior team members in customer service strategies and property policies. Created and delivered effective training materials and courses. Monitored reviews, social networking sites, and feeds to respond to questions or complaints. Developed media content for the university’s social media pages. Promoted good customer relations and premier customer satisfaction by demonstrating a friendly demeanor and can-do attitude. Developed and implemented strategies to improve guest experiences and build loyalty. Greeted customers and clients to create a welcoming atmosphere. Gathered information, assessed accuracy and expected value, and communicated efficiently with other leaders.

Anderson, Indiana, United States

Prepared merchandise for the sales floor by pricing or tagging. Engaged with customers to effectively build rapport and lasting relationships. Helped customers locate products and checked the store system for merchandise at other sites. Completed orders and organized product deliveries to meet customer timetables. Trained and developed new sales team associates in products, selling techniques, and company procedures. Increased sales by offering advice on purchases and promoting additional products. Provided positive first impressions to welcome existing, new, and potential customers. Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques. Loaded and unloaded merchandise using a ladder and pallet jack.