Colin Botheras Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

The NSW/ACT State Manager supports Smartline by driving the sales performance to achieve business growth and revenue targets by creating and supporting a thriving sales culture within the Franchise network. This includes:Building a strong collaborative culture across the NSW & ACT Franchise networkLeading the state team to help the growth and development.

Perth, Australia

The role of the Retail Customer Executive directs and controls the sales business strategies and activities across the Retail Store Network to achieve sales, revenue and profit targets.Role Model customer relationships & influence customer advocacyDelivery the Local Area Marketing PlanProfessional performance edge and foster growth through proactive.

As State Manager, this role provides leadership in the design, direction and execution of sales and service strategies for all Retail Banking customers, across the Retail Store Network and Premier teams. This includes designing and implementing business strategies to maximize profitability across all the channels through achievement of asset and liability.

Hong Kong

The Head of Sales Performance is part of the Retail Banking and Wealth Management team within the Asia Pacific Region (ASP).Main responsibilities are to lead regional sales planning and drive execution across all products through establishing effective cross channel sales planning, developing reward and recognition frameworks, ensuring consistent and.

• The purpose of the role is to lead the development and implementation of all Premium Banking Customer Propositions across the Asia Pacific Region to increase Customer base, Cross Sell Ratio, Revenue and NPBT. Main.
• Maximize growth in revenue and profits from the Premium Segments across ASP
• Work with countries to formulate and implement business strategies to exploit target customer segments
• Manage the process of joining up countries and customer groups across ASP for customer acquisition
• Ensure HSBC internal control standards and Group Compliance Policy is adhered to at all times
• Leadership of the Customer Propositions team in ASP

• As Head of Branch Network, this role provides leadership in the design, direction and execution of sales and service strategies for all PFS customers, across the Branch Network and Premier teams. This includes.
• Provides leadership and strategic direction in the achievement of profit targets for all proprietory distribution channels.
• Achievement of sales targets for all advisory and non-advisory products
• Recruit, develop and retain high quality staff through appropriate HR strategies, including succession planning
• Ensure that all sales and operational activities are executed in line with domestic legislative, audit and group requirements
• Ensure appropriate customer service standards and delivered

• As Regional Sales Manager (Southern region), this role directs and controls the sales business strategies and activities to achieve sales, revenue and profit targets. Main responsibilities include:
• Enhancing shareholder value by generating strong revenue growth whilst managing costs.
• Creating an environment of ongoing personal and team learning to ensure sustainable future performance.
• Ensuring the branches improve productivity, quality and speed of service.
• Optimising market position and share whilst delivering excellent service internally and externally.
• Ensuring compliance with all relevant laws and codes, policies and procedures for the business unit and / or individual level, as appropriate.

The Australasian Contact Centre is ANZ’s major contact center incorporating a broad and diverse range of services such as account servicing, technical help desks, internet support, customer disputes and sales and has in excess of 1,000 staff over 3 sites in South Melbourne, Mulgrave and Wellington, New Zealand.ResponsibilitiesThe Head of Sales is part of.

This role had the responsibility for the management of 19 retail branches throughout Melbourne’s Western suburbs. Major accountabilities were branch profitability, relationship management, business development, sales performance, quality customer service, staff development and operational excellence.