Colin Perry Email & Phone Number

Greater Orlando, Florida, United States

Experienced in spearheading the transition of Hilton's on-premise and hosted server Opera estate to Opera Cloud. Led a cross-functional pod to develop comprehensive user stories, collaborating closely with developers and the testing team to ensure seamless integration of existing functionalities with new enhancements. Demonstrated expertise in project management and stakeholder engagement, driving successful outcomes and optimizing operational efficiency throughout the migration process… Show more Experienced in spearheading the transition of Hilton's on-premise and hosted server Opera estate to Opera Cloud. Led a cross-functional pod to develop comprehensive user stories, collaborating closely with developers and the testing team to ensure seamless integration of existing functionalities with new enhancements. Demonstrated expertise in project management and stakeholder engagement, driving successful outcomes and optimizing operational efficiency throughout the migration process. Committed to delivering high-quality solutions that enhance user experience and support Hilton’s strategic objectives. Show less

Greater Orlando, Florida, United States

Responsible for supporting innovative property platform capabilities with Opera PMS within the Hilton environment. Acted as a liaison between business partners and development teams, documenting application requirements and user stories to drive new feature development. Collaborated with multiple technology workstreams to ensure projects met objectives, timelines, and budgets. Managed escalations in partnership with IT functions, created essential business documentation, and communicated system… Show more Responsible for supporting innovative property platform capabilities with Opera PMS within the Hilton environment. Acted as a liaison between business partners and development teams, documenting application requirements and user stories to drive new feature development. Collaborated with multiple technology workstreams to ensure projects met objectives, timelines, and budgets. Managed escalations in partnership with IT functions, created essential business documentation, and communicated system updates to stakeholders. Developed new business process flows and coordinated project activities for version upgrades, effectively reporting on project status, risks, and issues to ensure successful delivery. Show less

Dallas, Texas, United States

Detail-oriented and specialized in resolving technical and content-related issues for online education courses. Proactively reported inefficiencies and provided actionable recommendations for improvement to the company president, facilitating effective corrective actions. Conducted thorough reviews of course content across ten product lines, identifying spelling, grammar, and mathematical discrepancies. Additionally, designed a quarterly reporting program to empower product managers in… Show more Detail-oriented and specialized in resolving technical and content-related issues for online education courses. Proactively reported inefficiencies and provided actionable recommendations for improvement to the company president, facilitating effective corrective actions. Conducted thorough reviews of course content across ten product lines, identifying spelling, grammar, and mathematical discrepancies. Additionally, designed a quarterly reporting program to empower product managers in identifying areas for enhancement, driving overall course quality and user satisfaction. Show less

Dallas, Texas, United States

Skilled in identifying and resolving revenue discrepancies between contracted group business and property reports for Hilton. Utilized Salesforce reporting data to enhance departmental processes, driving increased efficiency. Provided training and support to hotel teams in line with Hilton’s quality assurance policies, addressing system errors related to local negotiated rates. Fostered strong partnerships through collaboration with cross-functional departments, ensuring alignment on objectives… Show more Skilled in identifying and resolving revenue discrepancies between contracted group business and property reports for Hilton. Utilized Salesforce reporting data to enhance departmental processes, driving increased efficiency. Provided training and support to hotel teams in line with Hilton’s quality assurance policies, addressing system errors related to local negotiated rates. Fostered strong partnerships through collaboration with cross-functional departments, ensuring alignment on objectives and enhancing overall operational effectiveness. Committed to delivering exceptional service and solutions that support Hilton's revenue management goals. Show less

Dallas, Texas, United States

Results-driven Area Service Manager at J.B. Hunt, focused on optimizing daily freight capacity and addressing customer account needs. Supervised operational aspects of freight movements to maximize utilization and ensure timely resolution of outstanding issues. Fostered strong communication with clients to understand their requirements and enhance service delivery. Leveraged analytical skills to improve efficiency and drive operational excellence, contributing to the overall success of freight… Show more Results-driven Area Service Manager at J.B. Hunt, focused on optimizing daily freight capacity and addressing customer account needs. Supervised operational aspects of freight movements to maximize utilization and ensure timely resolution of outstanding issues. Fostered strong communication with clients to understand their requirements and enhance service delivery. Leveraged analytical skills to improve efficiency and drive operational excellence, contributing to the overall success of freight operations within the area. Show less

Lowell, Arkansas

Responsible for recruiting, onboarding, and retaining power carriers. Developed and implemented a 360° satisfaction scale to enhance trust and communication among key stakeholders. This initiative significantly improved internal efficiency between employees and carriers, fostering stronger relationships and facilitating greater approvals from clients and management. Committed to driving operational excellence through strategic carrier partnerships and effective communication practices… Show more Responsible for recruiting, onboarding, and retaining power carriers. Developed and implemented a 360° satisfaction scale to enhance trust and communication among key stakeholders. This initiative significantly improved internal efficiency between employees and carriers, fostering stronger relationships and facilitating greater approvals from clients and management. Committed to driving operational excellence through strategic carrier partnerships and effective communication practices, contributing to the overall success of procurement efforts. Show less

Little Rock, Arkansas

Managed daily operations of the reservations department in line with industry leading brand standards. Trained and monitored new employees, fostering a culture of excellence in guest service. Identified areas for efficiency improvement and prepared actionable plans to present to the Director of Revenue Management. Successfully implemented approved initiatives across reservations and guest services. Processed travel agent commissions, resolved discrepancies, and maintained strong relationships… Show more Managed daily operations of the reservations department in line with industry leading brand standards. Trained and monitored new employees, fostering a culture of excellence in guest service. Identified areas for efficiency improvement and prepared actionable plans to present to the Director of Revenue Management. Successfully implemented approved initiatives across reservations and guest services. Processed travel agent commissions, resolved discrepancies, and maintained strong relationships with travel partners. Extracted and analyzed hotel revenue and stay data to prepare reports on demand trends, earning multiple accolades for outstanding service and leadership. Show less

Tampa, Florida, United States

Experienced Trainer on contract for the Hillsborough County Supervisor of Elections office, responsible for training poll workers for the 2014 Primary Election. Coordinated internal resources and collaborated with third-party organizations to ensure the flawless execution of training projects. Facilitated presentations for fellow trainers, enhancing the overall effectiveness of the training program. Committed to fostering a thorough understanding of election processes among poll workers… Show more Experienced Trainer on contract for the Hillsborough County Supervisor of Elections office, responsible for training poll workers for the 2014 Primary Election. Coordinated internal resources and collaborated with third-party organizations to ensure the flawless execution of training projects. Facilitated presentations for fellow trainers, enhancing the overall effectiveness of the training program. Committed to fostering a thorough understanding of election processes among poll workers, ensuring compliance with procedures and promoting a smooth electoral experience for the community. Show less