Colin Daniel Email & Phone Number

Bozeman, Mt

I supported Oracle Service Cloud integration into the client environment. Working with large enterprise customers to resolve network, security, permissions, and workstation configuration issues affecting the optimal functionality of Oracle cloud applications.

Bozeman, Mt

▪ Provides expert-level, hand-on network infrastructure support for a state-wide, multi-campus university system and its affiliates both in and out-of-state.▪ Anticipates future requirements, develops annual budgeting, design, implementation, and evaluation of new technologies while transitioning integration into existing network with minimal outage to users while coordinating with all departments on campus.▪ Comprehensive management of the highly technical, logical network configuration of routers, switches, and firewalls associated with local area network (LAN), wide area network (WAN), and wireless (WiFi) connectivity, and external Internet2, commodity Internet and statewide MPLS network traffic.▪ Oversees network projects which include installation of new network hardware, software, and network configuration.▪ Provides supervision, guidance, and support to other technical network employees including direct reports. ▪ Troubleshoots network hardware, software, or network routing problems. Initiates root cause analysis and resolves complex application software and hardware issues in a timely manner.▪ Serves as primary managerial and technical network liaison for internal university staff, external vendors, and affiliates to resolve issues, manage escalation, and negotiate pricing and service level agreements.

Bozeman, Montana Area

▪ Maintain continuous operations of a 24 X 7 network and equipment to include patches and upgrades for enhancement or security, fiber termination, and testing.▪ Planned, configured and installed a complete IDF layer equipment upgrade including post-implementation testing and evaluation.▪ Acted as network lead during football games to assist journalists and broadcast crews, as well as the stats team and sports facilities with any network associated requirements. ▪ Proactive and progressive implementation of firewall rules and security policies in response to external and internal threats and network vulnerability analysis.▪ Install, troubleshoot, and replace network hardware working with Cisco and Aruba technical support and coordinated with Charter, Centurylink, and various regional CLECs on circuit issues.▪ Acted as the network representative during the creation of a change management system and PCI compliance evaluation. ▪ Network monitoring and management using What’s Up Gold, CiscoWorks, a Procera PacketShaper, and performing packet captures with WireShark for traffic evaluation.

Bozeman, Montana Area

Taught Cisco Academy classes as well as A+ preparation.

Big Sky Montana

Install, operate and maintain the technology for the K-12 school district serving the Gallatin Canyon and Big Sky Montana

Bozeman, Montana Area

Security patch/maintenance of the IT infrastructure.

Amarillo, Texas Area

▪ Managed daily operations of the regional network including end user support, and vendor/contractor relationships.▪ Hired, trained and supervised the network and distance learning staff and served as tier three technical support.▪ Resolved communications circuit issues, equipment acquisition, and maintenance.

Flagstaff, Arizona Area

▪ Designed, installed, operated, and maintained a large distance learning network consisting of leased T1’s and DS-3’s, fiber optics, analog and digital microwave, analog and digital satellite, and broadband cable. ▪ Responsible for the operation and maintenance of two television production studios, remote production facilities used to broadcast live athletic events, satellite uplink, and campus CATV. ▪ Technical lead for the NAU produced “Geonauts”, an educational series based on the geology of the Grand Canyon and the first live program on The Learning Channel.

Amarillo, Texas

Education record

Education record