Colin D Keys Email and Phone Number
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As a seasoned Technology Project Manager with over a decade of experience, I have honed my expertise in establishing and leading IT departments, managing complex technology projects, and driving operational efficiency across diverse industries. My background spans IT strategy, vendor management, and budget oversight, with a core focus on aligning technology initiatives with broader business goals to deliver impactful, high-quality results.I thrive on leveraging agile methodologies and IT service management tools to enhance process improvements and optimize technology solutions. Whether it’s managing relationships with vendors, troubleshooting IT issues, or leading a project from conception to execution, I approach every task with a mindset geared toward efficiency and collaboration.In my role as vCIO and Technology Project Manager at Silverback Technology Solutions, I provide IT support to small businesses, nonprofits, and entrepreneurs, acting as a strategic advisor to align their technology infrastructure with future growth. From managing SaaS programs and network security to overseeing hardware management, my goal is to drive seamless, secure technology operations that empower organizations to focus on their core objectives.During my tenure at D’Amore Law Group, I have been instrumental in overseeing IT operations and projects that enhance both technical and operational readiness. By leading IT projects, managing vendor relationships, and ensuring facility maintenance, I’ve played a pivotal role in driving productivity and supporting the firm's legal teams with tailored tech solutions.Previously, I developed in-house IT departments from the ground up at multiple organizations, including True Terpenes, where I implemented robust cybersecurity programs and spearheaded technology-driven solutions to protect company IP and enhance operational efficiency.I am always eager to collaborate with cross-functional teams, utilizing my strong communication skills to bridge the gap between technical and non-technical stakeholders. I am committed to continuous learning, with ongoing certifications in ITIL Managing Professional and CompTIA Network+ to further elevate my capabilities.
D'Amore Law Group
View- Website:
- damorelaw.com
- Employees:
- 27
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D'Amore Law GroupPortland, Or, Us
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Technology Project ManagerD'Amore Law Group Jul 2024 - PresentLake Oswego, Oregon, UsAs the Technology Project Manager at D'Amore Law Group, I serve as the first point of contact for all IT-related issues, ensuring smooth and efficient technology operations across the firm. My role involves liaising with vendors, managing IT projects from inception to completion, and ensuring that our technology infrastructure supports the legal team's needs.In addition to my IT responsibilities, I also coordinate facility and maintenance work on site, ensuring that our physical environment is well-maintained and conducive to productivity. My ability to manage both technology and facility-related tasks ensures that the firm's operations run seamlessly.
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VcioSilverback Technology Solutions Mar 2024 - PresentProviding Information Technology and Social Media assistance to nonprofits and small businesses.Services include hardware management, systems management, SaaS Management, website development, asset management. -
Information Technology Specialist IiiTrue Terpenes Jan 2023 - Apr 2024Hillsboro, Oregon, Us- Developed the company’s first in-house IT department to address hardware, software & networking issues for a high growth flavor house. - Implemented ITSM to accurately log and track IT related issues. Established departmental SLAs, which allowed for the establishment of measurable performance metrics for the whole IT & Systems department. - Performed comprehensive, company-wide software and hardware audit to streamline technology management and software expenses. Conducted surveys and in person requests for information. - Established a database of all IT Hardware Assets and tracking average use-life for devices to allow for accurate business financial planning. - Created a hardware replacement lifecycle; consolidated software administration; reduced software costs; and produced the official company IT budget- Spearheaded cybersecurity program by implementing recommended software and training end users. Conducted quarterly physical security scans of the company headquarters to ensure our company IP was protected. - Working in conjunction with the IT & Systems department manager, helped create and organize the first IT specific department budget. Partnering with all department heads to identify IT specific costs from their own budgets to roll over to the new IT budget.- Managing and maintaining security systems, network equipment, and all company workstations by installing needed updates for operating systems and software upgrades.- Project manager for company-wide implementation of Slack. Worked with the Slack team to coordinate our data importation to Enterprise Grid. Working with the internal Slack Implementation team, we established training requirements, program implementation schedule and final roll out date. Acted as the primary point of contact for all of the project stakeholders.- Founder and co-chair of the internal Technology Committee. -
Business Technology ManagerSmith Optics Jun 2021 - Jan 2023Portland, Oregon, Us- Supervised a $1.3 million budget for hardware, software, headcount, and services for an international sporting good manufacturer, specifically in the world headquarters in Portland, Oregon, and manufacturing facility located in Clearfield, Utah- Interviewed, hired, and trained all Technical Assistance Center teams for both Portland and Utah locations.- Provided hands-on IT support at Utah location, including but not limited to network maintenance, new hardware implementation, remote support, printer networking and manufacturing machinery troubleshooting.- Under the supervision of the finance team, conducted an IT asset assessment and audit to determine the expected uselife of IT hardware and equipment. Additionally, created an updated list of all company IT assets for both Portland and Utah locations- Worked with the Prescription lens department to configure and implement prescription eyewear manufacturing equipment.- Supervised team of nine to manage systems, network, security, and day-to-day IT operations. Conducted weekly one on one meetings, conducted annual performance reviews. Wrote job descriptions for employee promotions. Advocated for employee raises. Worked with the HR department to create career road maps for each position.- Worked in partnership with parent organization’s technology team to implement new shipping program and implementation with FedEx- Helped keep systems and business operational during record sales years- Managed Business Technology vendors, contracts, and costs. Responsible for creating purchase orders, making purchases, improving invoices and managing costs. Meet with new vendors to establish best pricing for the organization. -
Information Technology ManagerKerr Contractors, Inc May 2015 - Jun 2021Woodburn, Oregon, Us- Developed the company’s first in-house IT department. Created and implemented Technology policy, mobile device policy, acceptable use policy, IT help desk processes and procedures, SLAs, employee software onboarding and offboarding procedures.- Successfully implemented and deployed multiple softwares: Google Workspace, Microsoft 365, Citrix Sharefile, Box, Microsoft Teams, HCSS HeavyBid, HCSS HeavyJob, HCSS Safety, HCSS Equipment360, ProCore Construction Software.- Guided and managed Information Technology considerations in creating three business entities and successfully integrating two acquired business entities. Responsible for setting up email and productivity suites, file storage, networks, networking equipment, printer management and service.- Led development of an internal iOS application for improved business information sharing. Managed in house developer, worked with internal departments to identify must haves/nice to haves. Created and managed testing team to make sure the application was optimized.- Interviewed, hired, and trained all IT team members. Reviewed resumes, conducted interviews, selected the best candidate. Created a training program and viewed performance with team members.- Responsible for employee training for new technologies implemented with the organization. -
Sales AssociateThe Home Depot Nov 2014 - Feb 2015Atlanta, Georgia, Us~On the Floor Staff for the Flooring & Window Coverings department -
Operations SpecialistEssia Health Oct 2013 - Sep 2014~Responsible for Coordinating Medical Scribe shift based on Physician and Location need at Hospitals, Clinics & Medical Offices in California, Oregon & SW Washington, Seattle & Miami, Florida.~ Verified and Confirmed Employees to scheduled shifts & Approved hours to Authorize Payroll~ Reconciled Invoices to Employee hours for Monthly Billings
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Pricing AnalystFoodservicewarehouse.Com Apr 2013 - Oct 2013~ Investigated Website Based Pricing of Primary Equipment Categorizes to Compare with Company Pricing Policies~ Updated Pricing based on Manufacturer and Company Requirements
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Customer Service/Inside SalesTrulia Feb 2012 - Mar 2013San Francisco, Ca, Us~Inside Sales for Residential Real Estate Advertising~ Transition to Customer Service & Support -
Commercial Account ManagerFoodservicewarehouse.Com Oct 2010 - Oct 2011~ Account Manager for Restaurant Equipment Sales
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Account ExecutiveDenver Outlaws Lacrosse Nov 2008 - Aug 2010~ Ticket Sales & Marketing for Professional Lacrosse Team~ Assisted as needed with Game Day Operations, Community Outreach, Marketing & Mascot Appearances
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Assistant To The SuperintendentConway Construction Apr 2008 - Nov 2008~ Assisted as needed with pre-bid work~ In Field Labor as needed~ Runner for Equipment and Bid Work
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Project ForemanAvenue Development Feb 2007 - Mar 2008~ Aided in the Day to Day Project Management on Multi-Family Residential Construction Projects~ Responsible for Scheduling Municipal Inspections and Assist with Walk-Throughs and Documentation of Inspections~ Conduct Final Construction Punchlist Inspections and Remediate Issues as Needed~ Responsible for Home Owner Warranty Calls
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Sales AssociatePortland Lumberjax Lacrosse Nov 2005 - Feb 2007~ Ticket Sales & Marketing for Professional Lacrosse Team~ Assisted as needed with Game Day Operations, Community Outreach, Marketing & Mascot Appearances~ Assisted Sponsorship Department with Proof of Performance Documentation for Sponsorship Clients -
State Work Study Office AssistantWashington State Department Of Health And Social Services Sep 2004 - May 2005~General Office Clerical Work
Colin D Keys Skills
Colin D Keys Education Details
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Portland Community CollegeComputer Information Systems -
Portland State UniversitySocial Science
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Gonzaga UniversitySociology
Frequently Asked Questions about Colin D Keys
What company does Colin D Keys work for?
Colin D Keys works for D'amore Law Group
What is Colin D Keys's role at the current company?
Colin D Keys's current role is Technology Project Manager @ D'Amore Law Group | vCIO @ Silverback Technology Solutions.
What is Colin D Keys's email address?
Colin D Keys's email address is co****@****ail.com
What is Colin D Keys's direct phone number?
Colin D Keys's direct phone number is +172033*****
What schools did Colin D Keys attend?
Colin D Keys attended Portland Community College, Portland State University, Gonzaga University.
What are some of Colin D Keys's interests?
Colin D Keys has interest in Podcasting, Social Services, Children, Technology, Outdoors, Civil Rights And Social Action, Education, Politics, Science And Technology, Sports.
What skills is Colin D Keys known for?
Colin D Keys has skills like Management, Customer Service, Salesforce.com, Time Management, Teamwork, Program Management, Project Management, Leadership, Analytics, Database Management, Databases, Team Leadership.
Who are Colin D Keys's colleagues?
Colin D Keys's colleagues are Dora Totoian, Savannah Bogard, Anna C. Brunkenhoefer, Ben Turner, Dan Doede, Brandon Delamatre, Jacqueline Gregoire.
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