Responsible for the design, building, and maintenance of the HBF AWS Cloud platform with a strong focus on security. This role encompasses elements of DevOps, SecOps and DevSecOps.• Onboarding various AWS services for use within the organization with a focus on security controls and self service.• Established and maintained security measures, including SCPs, Security Hub, AWS Config, CloudFormation Hooks, IAM restrictions, FMS and GuardDuty.• Managed DevSecOps tooling (Artifactory, SonarQube, Snyk) for container/ image scanning and code analysis.• Developed Python Lambdas and custom security controls, utilizing test cases for validation.• Managed CI/CD tooling to streamline deployment processes.• Design and managing highly available infrastructure leveraging CloudFormation, Terraform and Ansible.• Built golden, security-hardened AMIs for both Windows and Linux.• Provided guidance to developers on security and AWS best practices.

• Conducted a comprehensive review of administrator privileges for the WA Department of Justice across multiple ICT service providers, developing and implementing a unified set of privileges in accordance with each provider’s contractual responsibilities and the principle of least privilege.• Migrated the WA Department of Justice's Trend Micro Endpoint Protection to Microsoft Defender Endpoint, enhancing security across the server fleet.

Supported New Zealand's largest grocery store chain, including Distribution Centers and the New World, Pak 'n Save, and Trents brands with a focus on modernizing legacy infrastructure and promoting automation practices in preparation for adoption of cloud services.• Responsible for managing Windows Server, VMware and Active Directory infrastructure.• Provided best practice advice to the business and ongoing organizational projects.• Undertook remediation and re-architecture efforts of legacy systems to streamline and standardize for future cloud readiness.• Promoted the adoption of automation and CI/CD strategies.• Designed and implemented a centralized IT enterprise password vault

Supported an organization employing 50,000 staff and serving approximately 350,000 students across 700 locations, covering one-third of Australia.• Responsible for administration of Azure, Office 365 and Windows server infrastructure.• Provided technical consulting and best practice guidance for various organizational projects. • Designed and implemented Microsoft System Center Configuration Manager, managing 100,000 endpoints.• Led the merger of standalone Staff and Student Office 365 tenancies.• Developed the rollout of OneDrive for Business and future Office 365 tools for staff and students.• Provided Technical Consulting and best practice advice to the business and ongoing organisational projects.

Worked in the Enterprise Operations Team on an extended hours support schedule, maintaining infrastructure across three data centers. Responsibilities included checking backups, performing regular server patching, and monitoring for server failures. Collaborated with other teams to resolve issues.Key Achievements• Implemented hardware monitoring to detect failures

Worked on School Server Support Team providing 2nd level remote support for issues affecting school servers. Effectively managed service calls ensuring issues were resolved in an appropriate time frame. Served as a resource for junior staff. Key Achievements:-Lead technician in a server refresh of a school with 50+ Teachers and 800 students.-Undertook role of team Problem Management Co-ordinator.

Acted as first point of contact to end users, on average i would take ~100 calls a dayActed as first point of contact to end users. Performed software and hardware troubleshooting. Adhered to SLA’s and escalated jobs to appropriate resolver teams.Key Achievements:-Consistently resolved over 70% of issues at first point of contact.-Handled up to 100 support calls daily.

In addition to being a full time student at TAFE I was paid to write documentation and record training videos on products such as Windows Server, wireless and Microsoft Exchange. This was included in a LMS created by lecturers to train future students.