Colin Gold Email & Phone Number

Big Sky, Mt, Us

Eastern Region, United States

I help elevate our clients' retail customer experiences by crafting and delivering meaningful learning events. My focus includes developing tactical strategies, leadership skills, and fostering accountability. I believe in interactive and engaging conversations and facilitation to effectively deliver these concepts.In my content development, I prioritize establishing a meaningful connection with each attendee to the workshop's goals. This offers everyone a unique chance to enhance the experiences they provide. I guide individuals to step beyond their comfort zones, uncovering the most impactful solutions within simplicity. This approach empowers us to elevate the experiences we deliver by incorporating our own ideas, resulting in automatic buy-in and a necessary commitment for long-term success.When conducting the workshops, I ensure interactive conversations and captivating activities tailored to groups of all sizes. This method enables collective minds to collaboratively address the most significant challenges in customer experience, fostering a shared sense of accomplishment throughout our journey.

Miami/Fort Lauderdale Area

I collaborate and partner with my clients to enhance their customer experiences, helping them stand out in their industry and fostering client loyalty.Gold Level Hospitality initially focused on assisting the hospitality industry due to my 30+ years of experience in that field. Over time, our scope has expanded to include various sectors.We've worked with Automotive, Software, Health Care, and Property Management, and our plans involve venturing into Retail and Resort Destinations, including Chambers of Commerce and Convention and Visitor's Bureaus.Notable clients include Audi of America, The Lincoln Motor Company, The Deauville Beach Resort in Miami Beach, and American Management Group.Our success lies in infusing hospitality values into every client partnership. Our services include developing customer service and operational standards, refining telephone etiquette, optimizing revenue management, enhancing reception and front-of-house operations, streamlining maintenance processes, and effectively handling challenging customer situations.

Orlando, Florida Area

AVmedia is changing the stigma around what people think about “In-House Audio Visual Services.”We are a SOLUTIONS and SERVICE oriented family with an agency approach, built on CREATIVE collaboration with our PARTNERS and ongoing investments in our team and our technology. Our team members’ legacy of EXPERTISE in live events, ON-SITE HOTEL PARTNERSHIPS and content creation delivers UNFORGETTABLE and immersive EXPERIENCES.With audiovisual RESOURCES throughout the country, including our home offices in Arizona and Florida, AVmedia has the event technology and AV support to service YOUR HOTEL whether in your own backyard or anywhere you might travel. Let the AVmedia team ENGAGE, CAPTIVATE and INSPIRE you!

Miami/Fort Lauderdale Area

Responsible for transitions of Luxury Properties to KW Property Management and Consulting.Creating and implementing Hospitality Services program for KW Property Management and Consulting.

Greater New York City Area