Colin Mackenzie Email & Phone Number

London, England, United Kingdom

London, United Kingdom

Systems Accountant (embedded within IT) – Steer Group (Consulting) Dec 17 – Nov 19 • Milestone 6 helpdesk 1st and 2nd line support , problem solving and proactive monitoring• Resolved over 200 outstanding tickets to leave only ongoing maintenance issues • Module knowledge includes, Financial, PCB, Personnel, HR and Fixed Assets• Creating, maintaining and close user roles on all staff • Set up proxy expenses and timesheets and update workflow approvals • Use and build bespoke browsers for global and private use• Changing, reviewing and resolving workflow issues, including manual re-distribution • Creating attributes, relations and relational values, ensuring they have the correct status• One to one training on processing foreign Bank payment entries prior to remittance processing• Knowledge of the systems architecture that can create Agresso issues i.e. tempdb overflow• Maintain and update COA and accounting rules with associated cost centres• Maintain and update trees with associated relational values • Full knowledge of expense and timesheets, including web access and task management • Clearing and resolving expenses issues within ‘Mass Postings’ and ‘Items to follow up'• Review, create and fix SQL reports written in excels excelerator• Understanding and solving access issues with the Unit4 expenses mobile App• Identify, fix and re-submit batch input files on a regular basis• Create and fix and update projects and their associated attributes and master file tabs• Create and maintain SQL reports in excel report writer/studio (an alternative to excelerator)

Aldgate, London

Resolving Agresso problems and providing solutions